{"podcast":{"title":"The Resilient Recruiter","slug":"the-resilient-recruiter-1198157","podcast_index_feed_id":1198157,"rss_url":"https://feeds.flightcast.com/ei60b9pldwy2h1ex3nfe21er.xml","website_url":"http://recruitmentcoach.libsyn.com/wesbite","image_url":"https://assets.flightcast.com/workspaces/n94me6ubrrxiulkehmu7h27e/podcasts/ei60b9pldwy2h1ex3nfe21er/nli9wxtizv31kgqtlu0vzdnc.jpg","author":"Mark Whitby","episode_count":283,"summary":"Join \"the Recruitment Coach\" Mark Whitby as he and his guests unpack the secrets of what it takes to be a profitable and long-lived professional in the recruitment industry.","last_synced_at":"2026-07-29T14:20:32.372169+00:00","page_url":"https://stenobird.com/podcast/the-resilient-recruiter-1198157"},"episode":{"title":"How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis","slug":"how-candidate-experience-became-my-primary-growth-engine-with-anthony-lewis","published_at":"2025-08-20T12:00:00+00:00","page_url":"https://stenobird.com/podcast/the-resilient-recruiter-1198157/how-candidate-experience-became-my-primary-growth-engine-with-anthony-lewis","show_page_url":"https://stenobird.com/podcast/the-resilient-recruiter-1198157","url":"https://episode.flightcast.com/01K2FEGT8T1Y30VMF3MVHE2W4V.mp3","audio_url":"https://episode.flightcast.com/01K2FEGT8T1Y30VMF3MVHE2W4V.mp3","summary":"Most recruitment agencies waste £50+ per cold call meeting. Anthony Lewis found a better way to scale from startup to 50-person team. Anthony's team made 1,500 cold calls for just 27 placements. That 1.8% conversion rate would panic most agency owners. Instead, he built a candidate experience system that turns rejections into revenue. What You'll Learn: How to build agency growth without expensive cold calling Business development strategies that actually work How 86% candidate satisfaction became his competitive advantage Agency scaling secrets from startup to 50 employees Why treating candidates like future clients changes everything Key Insights: 9:39 Why purpose prevents fee-chasing behavior 24:53 What \"psychological safety\" means for performance 35:30 Why individual KPIs beat generic targets 45:43 The candidate feedback system that drives growth 50:26 How the MD personally calls every unhappy candidate Anthony Lewis Bio and Contact Info Anthony is passionate about the careers of public sector leaders, and for over a decade has supported organisations nationally to attract and hire the best talent. Whether interims, Non Execs or people into permanent roles, Anthony is never happier than when helping people fulfil their career ambitions. Anthony is Managing Director at Tile Hill, a public sector-focused executive recruitment company, and is hugely proud of the achievements of the business and those around him. From having been awarded Best Company to Work For, Best In House L&D at the 2024 REC Awards, the Best Candidate Experience category at the 2024 Tiara Awards, and most recently voted the number 1 interim service provider in the Institute of Interim Management Annual Survey, it is a reflection of the values led approach and passion that Tile Hill's team show as…","meta_description":"Most recruitment agencies waste £50+ per cold call meeting. Anthony Lewis found a better way to scale from startup to 50-person team. Anthony's team made…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4094,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-resilient-recruiter-1198157/episodes/how-candidate-experience-became-my-primary-growth-engine-with-anthony-lewis/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-resilient-recruiter-1198157/how-candidate-experience-became-my-primary-growth-engine-with-anthony-lewis.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}