{"podcast":{"title":"The Public Speaking Podcast","slug":"the-public-speaking-podcast-6698688","podcast_index_feed_id":6698688,"rss_url":"https://feeds.acast.com/public/shows/presenter-mastery","website_url":"https://www.presentermastery.com/","image_url":"https://assets.pippa.io/shows/655ce26ca2b4520012004845/1776356337453-739cdf84-f38b-4f02-8738-5e1510e86f83.jpeg","author":"David JP Phillips","episode_count":47,"summary":"Two guys. Two microphones. One obsession… communication. Welcome to the Public Speaking Channel! Join Alex Grabner Jarlung and Lucas Reuterstig as they deconstruct the science of public speaking. Having spent years working alongside David JP Phillips, they’ve mastered the art of voice, body language, and stage presence. No fluff, just the tactical skills you need to make people lean in when you speak. From expert guest interviews to deep dives into human behavior, we’re here to kill the communication barriers holding you back. Hosted on Acast. See acast.com/privacy for more information.","last_synced_at":"2026-07-23T06:18:36.609096+00:00","page_url":"https://stenobird.com/podcast/the-public-speaking-podcast-6698688"},"episode":{"title":"How to Master Difficult Conversations as a Leader | Deirdre Messerli","slug":"how-to-master-difficult-conversations-as-a-leader-deirdre-messerli","published_at":"2026-07-22T15:30:00+00:00","page_url":"https://stenobird.com/podcast/the-public-speaking-podcast-6698688/how-to-master-difficult-conversations-as-a-leader-deirdre-messerli","show_page_url":"https://stenobird.com/podcast/the-public-speaking-podcast-6698688","url":"https://shows.acast.com/presenter-mastery/episodes/how-to-master-difficult-conversations-as-a-leader-deirdre-me","audio_url":"https://sphinx.acast.com/p/open/s/655ce26ca2b4520012004845/e/6a5f51334a280e7311f48e30/media.mp3","summary":"Think avoiding conflict keeps the peace? What if your attempt to preserve harmony is secretly killing your business? In this episode of The Public Speaking Podcast , we sit down with former marketing executive, systemic coach, and conflict resolution specialist Deirdre Messerli. Deirdre reveals how the toxic habit of suppressing hard truths to keep things pleasant, creates massive \"elephants in the room\" that drain corporate efficiency and destroy trust. From post-meeting office gossip to silent boardroom awkwardness, she outlines why ignoring minor friction inevitably leads to major workplace blowups, employee turnover, and lost revenue. For managers, executives, and public speakers, this episode breaks down actionable strategies for mastering psychological safety, leadership communication, and proactive conflict prevention. Deirdre shares why effective leadership isn't about giving polished speeches, but about preparing thoroughly for uncomfortable discussions and listening with authentic empathy. Learn how to ditch generic industry advice, own your unique message on stage, and step into any room with the courage to turn tension into growth. Deirdre’s SPEAKERx Signature Talk link: https://youtu.be/ETthb-4BatE?si=jFaOb9cKwth2Zf9q Connect with Deirdre Website: dierdremesserli.com  & https://www.step-on.ch/ Linkedin: https://www.linkedin.com/in/dierdremesserli Follow us on social media Instagram: https://www.instagram.com/headgain.co/ Youtube: https://www.youtube.com/@thepublicspeakingchannel Website: https://headgain.com/ Join our community Free skool community: https://www.skool.com/beginner Paid skool community: https://www.skool.com/speak Hosted on Acast. See acast.com/privacy for more information.","meta_description":"Think avoiding conflict keeps the peace? What if your attempt to preserve harmony is secretly killing your business? In this episode of The Public Speakin…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1903,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-public-speaking-podcast-6698688/episodes/how-to-master-difficult-conversations-as-a-leader-deirdre-messerli/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-public-speaking-podcast-6698688/how-to-master-difficult-conversations-as-a-leader-deirdre-messerli.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}