{"podcast":{"title":"The Pre-Shift","slug":"the-pre-shift-3009561","podcast_index_feed_id":3009561,"rss_url":"https://rss.buzzsprout.com/1937749.rss","website_url":"https://www.7shifts.com/restaurant-growth-podcast/","image_url":"https://storage.buzzsprout.com/owf1obxz8rbnqh47jz1scxlql2xm?.jpg","author":"7shifts","episode_count":81,"summary":"Great teams make great restaurants. On The Pre-Shift , restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts. The Pre-Shift Podcast is taking a hiatus. Thank you for listening and being part of our restaurant community!","last_synced_at":"2026-07-09T00:18:20.951758+00:00","page_url":"https://stenobird.com/podcast/the-pre-shift-3009561"},"episode":{"title":"The WOWorks growth playbook for repeatable systems and unified tech | 068","slug":"the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068","published_at":"2025-09-10T12:00:00+00:00","page_url":"https://stenobird.com/podcast/the-pre-shift-3009561/the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068","show_page_url":"https://stenobird.com/podcast/the-pre-shift-3009561","url":"https://www.buzzsprout.com/1937749/episodes/17689166-the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068.mp3","audio_url":"https://www.buzzsprout.com/1937749/episodes/17689166-the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068.mp3","summary":"How do you take six distinct fast-casual brands and scale them under a single, efficient operational umbrella? In this episode, we sit down with Lauriena Borstein, Chief Operating Officer, and Kyle Mark, Chief Information Officer of WOWorks—the restaurant group behind Saladworks, Frutta Bowls, and Garbanzo, among others. They share the \"One WOW Way,\" their philosophy for unifying operations, technology, and communication across their entire portfolio. Lauriena details how creating repeatable ...","meta_description":"How do you take six distinct fast-casual brands and scale them under a single, efficient operational umbrella? In this episode, we sit down with Lauriena…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1767,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-pre-shift-3009561/episodes/the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-pre-shift-3009561/the-woworks-growth-playbook-for-repeatable-systems-and-unified-tech-068.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}