{"podcast":{"title":"The PartsEdge Podcast","slug":"the-partsedge-podcast-7051339","podcast_index_feed_id":7051339,"rss_url":"https://anchor.fm/s/929b2444/podcast/rss","website_url":"https://www.partsedge.com/thepartsedgepodcast","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/24496409/24496409-1775513319851-a99f082ade0fa.jpg","author":"PartsEdge","episode_count":175,"summary":"Conversations that matter. Insights you can use. Hosted by Kaylee Felio, she brings together the voices shaping today’s Fixed Ops landscape—alongside expert insights from Chuck Hartle. Featuring two core series: The Parts Girl Series (Hosted by Kaylee Felio) – conversations with industry leaders and operators focused on what’s working and what’s not. Webinar Replay Series (Led by Chuck Hartle) – structured, in-depth training sessions covering pricing, inventory strategy, and DMS optimization, built from decades of hands-on experience. Learn more about PartsEdge solutions: www.partsedge.com","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339"},"episode":{"title":"How Social Media Is Changing Fixed Ops Careers with Austin Conroy","slug":"how-social-media-is-changing-fixed-ops-careers-with-austin-conroy","published_at":"2026-02-13T13:00:00+00:00","page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339/how-social-media-is-changing-fixed-ops-careers-with-austin-conroy","show_page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339","url":"https://podcasters.spotify.com/pod/show/thepartsedgepodcast/episodes/How-Social-Media-Is-Changing-Fixed-Ops-Careers-with-Austin-Conroy-e3evc6e","audio_url":"https://anchor.fm/s/929b2444/podcast/play/115371662/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-1-11%2F417925905-44100-2-3c38094c7383.m4a","summary":"In this episode, host Kaylee Felio reconnects with Austin Conroy, also known across social media as “Dealer Plate Guy.” Over the past two years, Austin Conroy has skyrocketed from fixed ops director at Rohrman Automotive Group to also an industry influencer with hundreds of thousands of followers across Instagram, TikTok, and YouTube. Kaylee and Austin dive into the journey behind his viral dealership sketches, how he balances creativity and accuracy to keep both the automotive pros and customers laughing— and learning——and why authenticity is still the golden rule of building an engaged community. The conversation spotlights how Austin Conroy’s brand of comedy helps bridge connections, boost recruiting, and even drive industry change. You’ll also hear stories that go beyond the showroom: wrangling viral fame at the grocery store, lessons in time management, how beekeeping and dealership life unexpectedly intertwine, and the importance of embracing new platforms and opportunities (including landing brand deals and inspiring others to jump into content). If you’re in the dealership world (or ever thought about picking up your phone to record a skit), this candid convo will ignite your creativity—and give you permission to laugh at the quirks we all know and love. ------------------------------------------- This show is powered by PartsEdge : Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com ------------------------------------------- Takeaways Authenticity Wins Content Drives Opportunity Comedy = Culture Change Chapters 00:00 "Awkw…","meta_description":"In this episode, host Kaylee Felio reconnects with Austin Conroy, also known across social media as “Dealer Plate Guy.” Over the past two years, Austin Co…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2569,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-partsedge-podcast-7051339/episodes/how-social-media-is-changing-fixed-ops-careers-with-austin-conroy/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339/how-social-media-is-changing-fixed-ops-careers-with-austin-conroy.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}