{"podcast":{"title":"The Painting & Decorating Show","slug":"the-painting-decorating-show-1249393","podcast_index_feed_id":1249393,"rss_url":"https://www.spreaker.com/show/4408850/episodes/feed","website_url":"https://www.spreaker.com/podcast/the-painting-decorating-show--4408850","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/6d2d582b809645db1ef0056911f69ad6.jpg","author":"Fix Radio","episode_count":297,"summary":"Joel Bardall and Todd Von Joel take a look at all the latest topics from the world of Painting and Decorating including product launches, top tips, and special guests. The boys will also be joined by some of the biggest names from across the industry giving their view on the latest news and developments.","last_synced_at":"2026-07-01T08:17:51.270439+00:00","page_url":"https://stenobird.com/podcast/the-painting-decorating-show-1249393"},"episode":{"title":"How To Get Customers To Trust Your Knowledge","slug":"how-to-get-customers-to-trust-your-knowledge","published_at":"2026-04-07T17:20:02+00:00","page_url":"https://stenobird.com/podcast/the-painting-decorating-show-1249393/how-to-get-customers-to-trust-your-knowledge","show_page_url":"https://stenobird.com/podcast/the-painting-decorating-show-1249393","url":"https://www.spreaker.com/episode/how-to-get-customers-to-trust-your-knowledge--71129449","audio_url":"https://api.spreaker.com/download/episode/71129449/p_d_show_podcast_2026_ep_14.mp3","summary":"Joel Bardall has had a tricky time with a customer that has no trust in tradespeople after being knocked in the past. Joel and Todd talk about the frustration that this can cause when you're being honest or have to explain a setback or unexpected issue that's cropped up on a job. Psychotherapist, Enda Murphy (Author of Five Steps To Happiness) joins the boys to explain how you can build trust with customers and also handle confrontation and difficult conversations with customers.","meta_description":"Joel Bardall has had a tricky time with a customer that has no trust in tradespeople after being knocked in the past. Joel and Todd talk about the frustra…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1891,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-painting-decorating-show-1249393/episodes/how-to-get-customers-to-trust-your-knowledge/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-painting-decorating-show-1249393/how-to-get-customers-to-trust-your-knowledge.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}