{"podcast":{"title":"The Optometry Success Podcast","slug":"the-optometry-success-podcast-7697299","podcast_index_feed_id":7697299,"rss_url":"https://feeds.libsyn.com/604445/rss","website_url":"https://sites.libsyn.com/604445","image_url":"https://static.libsyn.com/p/assets/c/6/4/1/c641fc6f86f21f91d959afa2a1bf1c87/optometry-20260211-867orl952n.jpg","author":"Adam Cmejla, CFP and Chad Fleming, OD, FAAO","episode_count":27,"summary":"The Optometry Success Podcast helps private-practice optometrists build profitable, sustainable businesses with clarity and confidence. Hosted by Adam Cmejla, CFP—a financial planner and CFO to ODs nationwide—and Chad Fleming, OD, FAAO—a multi-location practice owner with decades of hands-on experience—each 20-minute episode delivers practical strategies and actionable insights you can apply right away. From leadership and financials to team culture, operations, and growth, this is your weekly dose of real-world advice for real-world practice owners. New episodes every Wednesday.","last_synced_at":"2026-07-22T22:19:45.967404+00:00","page_url":"https://stenobird.com/podcast/the-optometry-success-podcast-7697299"},"episode":{"title":"Outsource Billing: Protects Cash Flow, Reduces Risk, Less Staff to Manage","slug":"outsource-billing-protects-cash-flow-reduces-risk-less-staff-to-manage","published_at":"2026-03-18T10:00:00+00:00","page_url":"https://stenobird.com/podcast/the-optometry-success-podcast-7697299/outsource-billing-protects-cash-flow-reduces-risk-less-staff-to-manage","show_page_url":"https://stenobird.com/podcast/the-optometry-success-podcast-7697299","url":"https://b8846a06-cd6c-43f8-bcd6-1015f24b042a.libsyn.com/outsource-billing-protects-cash-flow-reduces-risk-less-staff-to-manage","audio_url":"https://traffic.libsyn.com/secure/b8846a06-cd6c-43f8-bcd6-1015f24b042a/TOSP_BILLING_outsourcing.mp3?dest-id=5262880","summary":"In this episode, we dive into one of the least exciting but most critical areas of practice ownership: billing and collections. We discuss whether to keep billing in house or outsource it, how accounts receivable aging reveals the health of your revenue cycle, and the real business risk of relying on a single team member to manage cash flow. We share practical insights on evaluating billing partners, maintaining continuity, reducing HR strain, and communicating changes with trust and respect so your practice can stay profitable, stable, and positioned for long term success. Have a question for us to address in a future episode? Submit it here ! Resources: Download the Practice Owner's Financial Toolkit Partners in Profit 20/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Check out Adam's new book: How to Buy an Optometry Practice Subscribe on Apple Podcasts: https://shorturl.at/Fq1Ro Subscribe on Spotify: https://shorturl.at/jCtsk","meta_description":"In this episode, we dive into one of the least exciting but most critical areas of practice ownership: billing and collections. We discuss whether to keep…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1279,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-optometry-success-podcast-7697299/episodes/outsource-billing-protects-cash-flow-reduces-risk-less-staff-to-manage/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-optometry-success-podcast-7697299/outsource-billing-protects-cash-flow-reduces-risk-less-staff-to-manage.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}