{"podcast":{"title":"The Official SaaStr Podcast: SaaS | Founders | Investors","slug":"the-official-saastr-podcast-saas-founders-investors-743090","podcast_index_feed_id":743090,"rss_url":"https://saastr.libsyn.com/rss","website_url":"http://www.saastr.com","image_url":"https://static.libsyn.com/p/assets/c/3/d/f/c3df021d2f97cbb616c3140a3186d450/SaaStr_Podcasts.png","author":"SaaStr","episode_count":863,"summary":"The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics and strategies to attain success in the fiercely competitive world of SaaS. On the side of the operators, we center around getting from $0 to $100m ARR faster, what it takes to scale successfully and what are the core elements of hiring. As for the investors, we learn what metrics they hone in on when examining SaaS business, what type of metrics excites them and what they look for in SaaS founders.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090"},"episode":{"title":"SaaStr 851: The Agents, Episode 002. Managing 20+ AI Agents: Lazy Agents, Stealth Churn & the Death of 60% Solutions","slug":"saastr-851-the-agents-episode-002-managing-20-ai-agents-lazy-agents-stealth-churn-the-death-of-60-solutions","published_at":"2026-04-22T05:59:00+00:00","page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090/saastr-851-the-agents-episode-002-managing-20-ai-agents-lazy-agents-stealth-churn-the-death-of-60-solutions","show_page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090","url":"https://saastr.libsyn.com/saastr-851-the-agents-episode-002-managing-20-ai-agents-lazy-agents-stealth-churn-the-death-of-60-solutions","audio_url":"https://traffic.libsyn.com/secure/saastr/2026_Pod_edits_-_the_agents_-_002.prproj.mp3?dest-id=349407","summary":"SaaStr 851: The Agents, Episode 002. Managing 20+ AI Agents: Lazy Agents, Stealth Churn & the Death of 60% Solutions In Episode 2 of The Agents, Amelia Lerutte, Chief AI Officer at SaaStr, and Jason Lemkin, Founder and CEO of SaaStr, share the trials, tribulations, victories, and minor defeats of managing 20+ AI agents in production. With three humans and 20+ AI agents now driving more revenue and output than SaaStr did with 20+ FTEs in 2020, this weekly series goes deep on what's actually working, breaking, and changing in the agentic era. This week's episode covers: 00:00 Welcome to The Agents Episode 2 01:00 Lazy Agents: How an AI agent silently deleted Amelia's session from the SaaStr Annual top 10 06:30 When agents blame the API: agentic accountability and the need for daily QA 09:00 The 60% Solution Problem: Why HubSpot's new AEO tool failed and got vibe coded better in 10 minutes 14:00 Figma Make vs. Replit, Lovable, and v0: Why no one will pay for \"good enough\" AI products 17:30 Classic Figma is now Grandpa Software: Production breakdowns and why Illustrator's agent is winning 21:00 Stealth Churn in Canva, ChatGPT, and beyond: The hidden metric every leader needs to watch 27:00 Why Claude Cowork created lock-in and killed ChatGPT usage for Amelia 30:00 Forward Deployed Engineers vs. Self-Serve: Why FDE light is the answer for SMB AI deployments 36:00 Vector breaks the agent freeze: How a 15-minute CEO-led deployment won SaaStr's business 40:00 The Agent API Test: Which APIs work best with AI agents (Salesforce wins, Marketo fails) 46:00 Resend, 11 Labs, and OpenRouter: The new gold standard for agent-friendly APIs 50:00 The Marketo collapse: When your marketing automation platform can't honor unsubscribes 55:00 Building an AI VP of Finance: Why collections is t…","meta_description":"SaaStr 851: The Agents, Episode 002. Managing 20+ AI Agents: Lazy Agents, Stealth Churn & the Death of 60% Solutions In Episode 2 of The Agents, Amelia Le…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4581,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-official-saastr-podcast-saas-founders-investors-743090/episodes/saastr-851-the-agents-episode-002-managing-20-ai-agents-lazy-agents-stealth-churn-the-death-of-60-solutions/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090/saastr-851-the-agents-episode-002-managing-20-ai-agents-lazy-agents-stealth-churn-the-death-of-60-solutions.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}