{"podcast":{"title":"The Official SaaStr Podcast: SaaS | Founders | Investors","slug":"the-official-saastr-podcast-saas-founders-investors-743090","podcast_index_feed_id":743090,"rss_url":"https://saastr.libsyn.com/rss","website_url":"http://www.saastr.com","image_url":"https://static.libsyn.com/p/assets/c/3/d/f/c3df021d2f97cbb616c3140a3186d450/SaaStr_Podcasts.png","author":"SaaStr","episode_count":863,"summary":"The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics and strategies to attain success in the fiercely competitive world of SaaS. On the side of the operators, we center around getting from $0 to $100m ARR faster, what it takes to scale successfully and what are the core elements of hiring. As for the investors, we learn what metrics they hone in on when examining SaaS business, what type of metrics excites them and what they look for in SaaS founders.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090"},"episode":{"title":"SaaStr 849: How We Built Our AI VP of Customer Success with SaaStr's CEO and CAIO","slug":"saastr-849-how-we-built-our-ai-vp-of-customer-success-with-saastr-s-ceo-and-caio","published_at":"2026-04-08T06:53:00+00:00","page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090/saastr-849-how-we-built-our-ai-vp-of-customer-success-with-saastr-s-ceo-and-caio","show_page_url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090","url":"https://saastr.libsyn.com/saastr-849how-we-built-our-ai-vp-of-customer-success-with-saastrs-ceo-and-caio","audio_url":"https://traffic.libsyn.com/secure/saastr/2026_Pod_edits_-_WW_-_Qbee.prproj.mp3?dest-id=349407","summary":"SaaStr 849: How We Built Our AI VP of Customer Success with SaaStr's CEO and CAIO Amelia and Jason walk through QB1, SaaStr's vibe-coded AI VP of Customer Success that started as a simple sponsor portal replacement and evolved into a fully agentic customer management system. The result: 70% fewer billable hours, 10x more customer engagement, and a hundred sponsors getting hyper-personalized weekly emails in minutes instead of days. They break down exactly how it was built, what broke, and how you can reverse-engineer it for your own business. Slides linked here . ---------------- Hey everybody - we are just about 30 DAYS out from the biggest B2B and AI event of the year. SaaStr Annual is coming back to the SF Bay Area this May, and if you're not registered yet, what are you waiting for? This is where the real deals get done. 68% VP-level and above. 36% CEOs and founders. 25% AI-first professionals. This isn't a conference, this is THE room where S-tier decision makers show up to figure out what's next. But here's the deal: ticket prices go up FAST. Like, actually hundreds. Don't be that person who waits and then pays full price. Lock in your spot TODAY. Go to podcast.saastrannual.com and use my exclusive discount for SaaStr AI SF 2026. May is closer than you think. See you there.","meta_description":"SaaStr 849: How We Built Our AI VP of Customer Success with SaaStr's CEO and CAIO Amelia and Jason walk through QB1, SaaStr's vibe-coded AI VP of Customer…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3937,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-official-saastr-podcast-saas-founders-investors-743090/episodes/saastr-849-how-we-built-our-ai-vp-of-customer-success-with-saastr-s-ceo-and-caio/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-official-saastr-podcast-saas-founders-investors-743090/saastr-849-how-we-built-our-ai-vp-of-customer-success-with-saastr-s-ceo-and-caio.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}