{"podcast":{"title":"The NFPA Podcast","slug":"the-nfpa-podcast-1063918","podcast_index_feed_id":1063918,"rss_url":"https://nfpa.libsyn.com/rss","website_url":"http://www.nfpa.org","image_url":"https://static.libsyn.com/p/assets/e/8/9/0/e890088fc7597e57/NFPA_Blubrry.jpg","author":"NFPA","episode_count":260,"summary":"The NFPA Podcast is the place for safety professionals to stay up to speed on the fast-paced world of electrical, fire, and life safety. Hear in-depth conversations with people out in the field about how they are confronting new challenges and staying on top of emerging technologies to keep the world safe. Listen the second and fourth Tuesday of every month. Email jroman@nfpa.org to send feedback or recommend a topic for future episodes.","last_synced_at":"2026-07-21T14:19:18.546809+00:00","page_url":"https://stenobird.com/podcast/the-nfpa-podcast-1063918"},"episode":{"title":"Is 911 in Trouble?","slug":"is-911-in-trouble","published_at":"2026-05-12T05:00:00+00:00","page_url":"https://stenobird.com/podcast/the-nfpa-podcast-1063918/is-911-in-trouble","show_page_url":"https://stenobird.com/podcast/the-nfpa-podcast-1063918","url":"https://nfpa.libsyn.com/is-911-in-trouble-0","audio_url":"https://traffic.libsyn.com/secure/nfpa/EP137_911_Trouble_Rerun_FINAL_-16_LUFS.mp3?dest-id=12612","summary":"In the United States, when someone calls 911 the call is routed to an operator at a public safety answering point, or PSAP. But news outlets across the country are finding that local PSAPs are struggling, and that 911 callers are waiting longer to get help. Today on the podcast, we speak to a researcher who just surveyed dozens of PSAPs to find out how well they are able to meet the call answering and processing times required by NFPA standards. The results were eye-opening. This episode first aired in June, 2023. Then, on a new Code Corner, with construction season about to ramp up, engineer Shawn Mahoney talks about the role of the fire prevention program manager on construction sites. LINKS: Read the 2023 NFPA Journal feature story, \"Please Hold,\" about the challenges facing America's 911 dispatch system. Read the Fire Protection Research Foundation report on 911 dispatch call centers See the latest on NFPA 241, Standard for Safeguarding Construction, Alteration, and Demolition Operations Episode Image: Lauren Sauceda answers an emergency 911 call while working at her desk at the Harris County Emergency 9-1-1 Dispatch Center in Houston. Michael Paulsen/Houston Chronicle via Getty Images.","meta_description":"In the United States, when someone calls 911 the call is routed to an operator at a public safety answering point, or PSAP. But news outlets across the co…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2351,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-nfpa-podcast-1063918/episodes/is-911-in-trouble/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-nfpa-podcast-1063918/is-911-in-trouble.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}