{"podcast":{"title":"The Modern Hotelier","slug":"the-modern-hotelier-5318336","podcast_index_feed_id":5318336,"rss_url":"https://feeds.transistor.fm/the-modern-hotelier","website_url":"https://themodernhotelier.com/","image_url":"https://img.transistorcdn.com/-SA50x-r0U45OOgz7zO872nVDbDNhd2rQNvLODCTLyQ/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI5NDMzLzE3MDQ4/MTU1NDQtYXJ0d29y/ay5qcGc.jpg","author":"Jon Bumhoffer","episode_count":315,"summary":"Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.","last_synced_at":"2026-07-30T18:19:02.026132+00:00","page_url":"https://stenobird.com/podcast/the-modern-hotelier-5318336"},"episode":{"title":"#310: HITEC E20X 2026 Winners | with Mergim Kacija & Josh Ellis","slug":"310-hitec-e20x-2026-winners-with-mergim-kacija-josh-ellis","published_at":"2026-07-16T09:00:00+00:00","page_url":"https://stenobird.com/podcast/the-modern-hotelier-5318336/310-hitec-e20x-2026-winners-with-mergim-kacija-josh-ellis","show_page_url":"https://stenobird.com/podcast/the-modern-hotelier-5318336","url":"https://themodernhotelier.com/episode/310","audio_url":"https://pdcn.co/e/pdst.fm/e/dts.podtrac.com/redirect.mp3/media.transistor.fm/d31c923f/4df36c84.mp3","summary":"Live from HITEC 2026, we sit down with the winners of the prestigious E20X startup competition to explore the technologies redefining the future of hospitality. First, Mergim Kacija, CEO of Stayfull AI and the E20X Grand Prize winner, shares how his experience as a hotel owner inspired him to build an AI-native property management platform designed specifically for independent hotels. Learn how specialized AI agents can automate guest communication, revenue management, marketing, and daily operations while dramatically reducing technology costs. Then, we welcome Josh Ellis, CEO of Abra and the E20X People's Choice winner. Josh explains how Abra's guest intelligence platform unifies fragmented guest data across multiple systems, helping hotels deliver highly personalized experiences that strengthen guest loyalty and increase profitability. In this episode, you'll discover: How AI is transforming hotel operations and guest service Why independent hotels are embracing AI-powered technology The value of unified guest data for personalization and loyalty What it takes to win the hospitality industry's premier startup competition What's next for two of hospitality's fastest-growing technology companies Watch the FULL EPISODE on YouTube: https://youtu.be/m_E8AmNFjZw Links: Mergim on LinkedIn: https://www.linkedin.com/in/investormergim/ Stayfull.ai: https://stayfull.ai/ Josh Ellis on LinkedIn: https://www.linkedin.com/in/josh-ellis1126/ Abra Hospitality: https://abrahospitality.com/ For full show notes head to: https://themodernhotelier.com/episode/310 Follow on LinkedIn: https://www.linkedin.com/company/the-.. Join the conversation on today's episode on The Modern Hotelier LinkedIn page Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https…","meta_description":"Live from HITEC 2026, we sit down with the winners of the prestigious E20X startup competition to explore the technologies redefining the future of hospit…","key_points":[],"chapters":[],"topics":[],"duration_seconds":540,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-modern-hotelier-5318336/episodes/310-hitec-e20x-2026-winners-with-mergim-kacija-josh-ellis/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-modern-hotelier-5318336/310-hitec-e20x-2026-winners-with-mergim-kacija-josh-ellis.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}