{"podcast":{"title":"The Michelle Pascoe Hospitality Podcast","slug":"the-michelle-pascoe-hospitality-podcast-332550","podcast_index_feed_id":332550,"rss_url":"https://feeds.megaphone.fm/the-michelle-pascoe-hospitality-podcast","website_url":"https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast","image_url":"https://megaphone.imgix.net/podcasts/454e37be-575f-11f0-b65f-eba3a46423ec/image/9aa360737f417f0ee023944a828dbb4c.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Michelle Pascoe","episode_count":323,"summary":"Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!","last_synced_at":"2026-07-29T02:18:10.311068+00:00","page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550"},"episode":{"title":"Safe Venues Start With Visible Leadership","slug":"safe-venues-start-with-visible-leadership","published_at":"2026-04-14T19:00:00+00:00","page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550/safe-venues-start-with-visible-leadership","show_page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550","url":"https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast","audio_url":"https://traffic.megaphone.fm/CSN7018670214.mp3","summary":"In this episode, I’m joined by Debbie Dickson from The Ary Toukley for a thoughtful and deeply grounded discussion about what community leadership really looks like in clubs and hospitality. We talk about responsibility, visible leadership, staff education and why venues can play such an important role in helping people feel safe, seen and supported. Debbie shares how her club responded to the reality of domestic and family violence in their local area, the steps they’ve taken to educate staff, and why culture and leadership inside a venue matter so much. This is not about grand gestures. It is about being intentional, practical and willing to lead in a way that builds trust across your team, your customers and your wider community. This episode will resonate with hospitality and club leaders who want to build stronger teams, safer spaces and more meaningful community impact through everyday leadership. If you enjoyed this episode: ⭐ Follow the podcast on Spotify⭐ Share this episode with a hospitality leader⭐ Leave a review to help more hospitality professionals discover the show Connect with Michelle 🌐 Website: https://www.michellepascsoe.com💼 LinkedIn: https://www.linkedin.com/in/michellepascoe🎧 Podcast: The Michelle Pascoe Hospitality Podcast Michelle is a customer experience strategist, speaker, and leadership consultant who helps hospitality organisations transform service culture, strengthen leadership capability, and build teams that deliver exceptional customer experiences. Connect with Debbie 🌐 Website: https://www.thearytoukley.com.au/","meta_description":"In this episode, I’m joined by Debbie Dickson from The Ary Toukley for a thoughtful and deeply grounded discussion about what community leadership really…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1871,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-michelle-pascoe-hospitality-podcast-332550/episodes/safe-venues-start-with-visible-leadership/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550/safe-venues-start-with-visible-leadership.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}