{"podcast":{"title":"The Michelle Pascoe Hospitality Podcast","slug":"the-michelle-pascoe-hospitality-podcast-332550","podcast_index_feed_id":332550,"rss_url":"https://feeds.megaphone.fm/the-michelle-pascoe-hospitality-podcast","website_url":"https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast","image_url":"https://megaphone.imgix.net/podcasts/454e37be-575f-11f0-b65f-eba3a46423ec/image/9aa360737f417f0ee023944a828dbb4c.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Michelle Pascoe","episode_count":323,"summary":"Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!","last_synced_at":"2026-07-29T02:18:10.311068+00:00","page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550"},"episode":{"title":"Gen X Leadership: The Forgotten Leaders’ Secret","slug":"gen-x-leadership-the-forgotten-leaders-secret","published_at":"2026-02-24T19:00:00+00:00","page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550/gen-x-leadership-the-forgotten-leaders-secret","show_page_url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550","url":"https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast","audio_url":"https://traffic.megaphone.fm/CSN1190425062.mp3","summary":"Is Gen X the most overlooked leadership generation? In this episode, Michelle unpacks the powerful leadership insights from this month's conversations with Kimberly Malcolm, Karen Maher and Michael Kelly — and a surprising theme emerges: Gen X leaders are quietly shaping workplace culture, communication and the next generation of leaders. From psychological safety and respectful workplaces to calm communication under pressure, this episode explores how middle managers and senior leaders are bridging generational gaps while carrying the weight of the “club sandwich generation”. You’ll discover why leadership isn’t learned from theory — it’s built through experience, responsibility and trust. And why supporting middle management might be the most strategic leadership decision you make in 2026. If you care about culture, customer experience and building future-ready leaders, this one’s for you. 🎧 Share with a leader who’s holding more together than anyone realises. Connect with Michelle Website: https://www.michellepascoe.com","meta_description":"Is Gen X the most overlooked leadership generation? In this episode, Michelle unpacks the powerful leadership insights from this month's conversations wit…","key_points":[],"chapters":[],"topics":[],"duration_seconds":528,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-michelle-pascoe-hospitality-podcast-332550/episodes/gen-x-leadership-the-forgotten-leaders-secret/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-michelle-pascoe-hospitality-podcast-332550/gen-x-leadership-the-forgotten-leaders-secret.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}