{"podcast":{"title":"The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills","slug":"the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","podcast_index_feed_id":7871622,"rss_url":"https://feeds.fexingo.com/business/the-managers-hour.xml","website_url":"https://www.fexingo.com/","image_url":"https://audio.fexingo.com/business/the-managers-hour/cover.png","author":"Fexingo","episode_count":122,"summary":"Lucas and Luna explore the craft of people management in a series of focused conversations grounded in real-world cases and data. Each episode tackles a specific management challenge—hiring for culture fit vs. skill, conducting effective performance reviews, navigating team conflict, delegating without losing control, or building psychological safety in hybrid teams. Lucas brings the research (Gallup engagement data, Google's Project Aristotle, HBR case studies) and Luna pushes back with frontline practice from her own experience managing teams of ten to fifty. They avoid platitudes; instead, they walk through concrete scenarios like how to tell a high performer they're not getting promoted, how to run a retrospective that doesn't devolve into blame, and how to set boundaries with a CEO who keeps bypassing the chain of command. The show serves mid-level managers who have six to twenty direct reports and want to get better at the human side of leadership—not the theory, but the messy, daily work of helping people grow. Lucas and Luna don't pretend to have all the answers, but they ask the right questions: what do you owe the employee who is good but not great? How do you balance fa…","last_synced_at":"2026-07-19T04:17:55.133432+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622"},"episode":{"title":"How to Manage an Employee Who Says This Is How Weve Always Done It","slug":"how-to-manage-an-employee-who-says-this-is-how-weve-always-done-it","published_at":"2026-06-22T16:35:00+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-says-this-is-how-weve-always-done-it","show_page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","url":"https://audio.fexingo.com/business/the-managers-hour/episode-0068.mp3","audio_url":"https://audio.fexingo.com/business/the-managers-hour/episode-0068.mp3","summary":"Lucas and Luna tackle one of the most frustrating phrases in management: 'This is how we've always done it.' They break down why resistance to change often stems from fear or lack of psychological safety, not stubbornness. Using the example of a marketing team transitioning from manual reporting to a Tableau dashboard, they walk through a three-step framework — validate the old method, reframe the ask, and prototype the new — that turns pushback into buy-in. Along the way, they discuss how a manager at Procter & Gamble successfully rolled out a new workflow by letting the resistant team member help design the rollout. If you're leading a team through any kind of process change, this episode gives you a specific playbook for getting the 'we've always done it this way' crowd on board. #ManagingResistanceToChange #ThisIsHowWeveAlwaysDoneIt #ChangeManagement #LeadershipSkills #PeopleManagement #TeamBuilding #PsychologicalSafety #ProcessImprovement #ProcterAndGamble #Tableau #MarketingTeam #Business #FexingoBusiness #BusinessPodcast #ManagerHour #WorkplaceCulture #InfluenceWithoutAuthority #MiddleManagers Keep every episode free: buymeacoffee.com/fexingo","meta_description":"Lucas and Luna tackle one of the most frustrating phrases in management: 'This is how we've always done it.' They break down why resistance to change ofte…","key_points":[],"chapters":[],"topics":[],"duration_seconds":376,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/how-to-manage-an-employee-who-says-this-is-how-weve-always-done-it/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-says-this-is-how-weve-always-done-it.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}