{"podcast":{"title":"The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills","slug":"the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","podcast_index_feed_id":7871622,"rss_url":"https://feeds.fexingo.com/business/the-managers-hour.xml","website_url":"https://www.fexingo.com/","image_url":"https://audio.fexingo.com/business/the-managers-hour/cover.png","author":"Fexingo","episode_count":122,"summary":"Lucas and Luna explore the craft of people management in a series of focused conversations grounded in real-world cases and data. Each episode tackles a specific management challenge—hiring for culture fit vs. skill, conducting effective performance reviews, navigating team conflict, delegating without losing control, or building psychological safety in hybrid teams. Lucas brings the research (Gallup engagement data, Google's Project Aristotle, HBR case studies) and Luna pushes back with frontline practice from her own experience managing teams of ten to fifty. They avoid platitudes; instead, they walk through concrete scenarios like how to tell a high performer they're not getting promoted, how to run a retrospective that doesn't devolve into blame, and how to set boundaries with a CEO who keeps bypassing the chain of command. The show serves mid-level managers who have six to twenty direct reports and want to get better at the human side of leadership—not the theory, but the messy, daily work of helping people grow. Lucas and Luna don't pretend to have all the answers, but they ask the right questions: what do you owe the employee who is good but not great? How do you balance fa…","last_synced_at":"2026-07-19T04:17:55.133432+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622"},"episode":{"title":"How to Manage an Employee Who Always Says That's Not My Problem","slug":"how-to-manage-an-employee-who-always-says-that-s-not-my-problem","published_at":"2026-07-09T04:32:47+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-that-s-not-my-problem","show_page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","url":"https://audio.fexingo.com/business/the-managers-hour/episode-0103.mp3","audio_url":"https://audio.fexingo.com/business/the-managers-hour/episode-0103.mp3","summary":"In this episode, Lucas and Luna tackle one of the most frustrating phrases a manager can hear: 'That's not my problem.' They trace the roots of this defensive mindset to a 2018 Microsoft study on internal silos, where 40% of employees said they don't know who to turn to for cross-functional issues. The hosts share a three-step framework for breaking the cycle: clarifying role boundaries without creating rigid fiefdoms, using 'ownership moments' in team meetings, and designing a 'handoff protocol' that makes collaboration the path of least resistance. Lucas recounts a real example from a mid-size SaaS company where a customer support manager turned the phrase into a team-wide norm—and what he did to reverse it. The episode closes with a reflection on what the phrase really says about trust, and a forward look at how managers can build an 'it's all our problem' culture. #ThatsNotMyProblem #Management #Leadership #TeamBuilding #PeopleManagement #Business #FexingoBusiness #BusinessPodcast #CrossFunctionalCollaboration #EmployeeMindset #SiloBreaking #RoleClarity #Accountability #WorkplaceCulture #ManagerSkills #ConflictResolution #Ownership #Trust Keep every episode free: buymeacoffee.com/fexingo","meta_description":"In this episode, Lucas and Luna tackle one of the most frustrating phrases a manager can hear: 'That's not my problem.' They trace the roots of this defen…","key_points":[],"chapters":[],"topics":[],"duration_seconds":487,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/how-to-manage-an-employee-who-always-says-that-s-not-my-problem/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-that-s-not-my-problem.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}