{"podcast":{"title":"The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills","slug":"the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","podcast_index_feed_id":7871622,"rss_url":"https://feeds.fexingo.com/business/the-managers-hour.xml","website_url":"https://www.fexingo.com/","image_url":"https://audio.fexingo.com/business/the-managers-hour/cover.png","author":"Fexingo","episode_count":122,"summary":"Lucas and Luna explore the craft of people management in a series of focused conversations grounded in real-world cases and data. Each episode tackles a specific management challenge—hiring for culture fit vs. skill, conducting effective performance reviews, navigating team conflict, delegating without losing control, or building psychological safety in hybrid teams. Lucas brings the research (Gallup engagement data, Google's Project Aristotle, HBR case studies) and Luna pushes back with frontline practice from her own experience managing teams of ten to fifty. They avoid platitudes; instead, they walk through concrete scenarios like how to tell a high performer they're not getting promoted, how to run a retrospective that doesn't devolve into blame, and how to set boundaries with a CEO who keeps bypassing the chain of command. The show serves mid-level managers who have six to twenty direct reports and want to get better at the human side of leadership—not the theory, but the messy, daily work of helping people grow. Lucas and Luna don't pretend to have all the answers, but they ask the right questions: what do you owe the employee who is good but not great? How do you balance fa…","last_synced_at":"2026-07-19T04:17:55.133432+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622"},"episode":{"title":"How to Manage an Employee Who Always Says It's Not My Fault","slug":"how-to-manage-an-employee-who-always-says-it-s-not-my-fault","published_at":"2026-07-04T16:52:02+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-it-s-not-my-fault","show_page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","url":"https://audio.fexingo.com/business/the-managers-hour/episode-0093.mp3","audio_url":"https://audio.fexingo.com/business/the-managers-hour/episode-0093.mp3","summary":"When a team member habitually deflects blame, it erodes trust and accountability across the whole team. In this episode of The Manager's Hour, Lucas and Luna break down a specific case: a senior analyst at a mid-size logistics firm who blamed a forecasting error on 'bad data from IT' and a missed deadline on 'unclear instructions from the client.' Lucas shares a three-step framework for addressing the deflection pattern without triggering defensiveness: name the pattern with concrete examples, shift the conversation from fault to problem-solving, and set a clear expectation for ownership going forward. They also discuss the difference between a one-off mistake and a character issue, and why managers should avoid using the word 'blame' altogether. Plus, a quick sidebar on why this show stays ad-free and how listeners can support that choice. #ManagingDeflection #BlameCulture #Accountability #TeamTrust #LeadershipSkills #ManagementTips #DifficultConversations #EmployeeBehavior #ProblemSolving #ManagerTraining #TeamDynamics #PeopleManagement #BusinessPodcast #FexingoBusiness #TheManagersHour #LucasAndLuna #AdFree #BuyMeACoffee Keep every episode free: buymeacoffee.com/fexingo","meta_description":"When a team member habitually deflects blame, it erodes trust and accountability across the whole team. In this episode of The Manager's Hour, Lucas and L…","key_points":[],"chapters":[],"topics":[],"duration_seconds":671,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/how-to-manage-an-employee-who-always-says-it-s-not-my-fault/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-it-s-not-my-fault.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}