{"podcast":{"title":"The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills","slug":"the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","podcast_index_feed_id":7871622,"rss_url":"https://feeds.fexingo.com/business/the-managers-hour.xml","website_url":"https://www.fexingo.com/","image_url":"https://audio.fexingo.com/business/the-managers-hour/cover.png","author":"Fexingo","episode_count":122,"summary":"Lucas and Luna explore the craft of people management in a series of focused conversations grounded in real-world cases and data. Each episode tackles a specific management challenge—hiring for culture fit vs. skill, conducting effective performance reviews, navigating team conflict, delegating without losing control, or building psychological safety in hybrid teams. Lucas brings the research (Gallup engagement data, Google's Project Aristotle, HBR case studies) and Luna pushes back with frontline practice from her own experience managing teams of ten to fifty. They avoid platitudes; instead, they walk through concrete scenarios like how to tell a high performer they're not getting promoted, how to run a retrospective that doesn't devolve into blame, and how to set boundaries with a CEO who keeps bypassing the chain of command. The show serves mid-level managers who have six to twenty direct reports and want to get better at the human side of leadership—not the theory, but the messy, daily work of helping people grow. Lucas and Luna don't pretend to have all the answers, but they ask the right questions: what do you owe the employee who is good but not great? How do you balance fa…","last_synced_at":"2026-07-19T04:17:55.133432+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622"},"episode":{"title":"How to Manage a Team Member Who Always Says Not My Job","slug":"how-to-manage-a-team-member-who-always-says-not-my-job","published_at":"2026-06-20T16:37:08+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-always-says-not-my-job","show_page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","url":"https://audio.fexingo.com/business/the-managers-hour/episode-0064.mp3","audio_url":"https://audio.fexingo.com/business/the-managers-hour/episode-0064.mp3","summary":"When a team member responds to every request outside their strict role with 'not my job,' it creates friction, slows down the team, and tests your leadership. In this episode of The Manager's Hour, Lucas and Luna explore why high-structure employees hide behind job descriptions and how to reframe ownership without rewriting roles. They break down the three reasons someone clings to 'not my job' — fear of scope creep, a history of being taken advantage of, or a literal reading of their responsibilities — and walk through a concrete playback technique that turns defensiveness into dialogue. Lucas shares a case from a mid-size logistics firm where a warehouse supervisor used this phrase constantly, and how a single conversation about 'zone of responsibility vs. zone of support' changed the team's dynamic. Luna adds research from organizational psychologist Adam Grant on task boundaries versus psychological ownership. If you've ever heard 'that's not in my job description' and felt stuck, this episode gives you the exact language to reframe the conversation. #NotMyJob #ManagingDifficultEmployees #TeamDynamics #LeadershipSkills #Management #PeopleManagement #EmployeeEngagement #RoleClarity #WorkplaceCulture #ScopeCreep #PsychologicalOwnership #TeamBoundaries #ManagerTraining #AdamGrant #FeedbackSkills #Business #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo","meta_description":"When a team member responds to every request outside their strict role with 'not my job,' it creates friction, slows down the team, and tests your leaders…","key_points":[],"chapters":[],"topics":[],"duration_seconds":527,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/how-to-manage-a-team-member-who-always-says-not-my-job/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-always-says-not-my-job.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}