{"podcast":{"title":"The Kraft Your Life Radio Show - live empowered & trusted.","slug":"the-kraft-your-life-radio-show-live-empowered-trusted-7092148","podcast_index_feed_id":7092148,"rss_url":"https://www.craftyourliferadio.com/feed.xml","website_url":"https://www.craftyourliferadio.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/15108813/KL2.png","author":"Kooler Garage Doors","episode_count":144,"summary":"Craft Your Life Radio Show is a radio show for the tenacious, the bold, and those who refuse to settle for mediocrity. We bring together visionaries, game-changers, and relentless go-getters who are crafting their lives, businesses, and bodies to pursue excellence. If you’re ready to shatter limits, embrace audacity, and live life on your own terms, this show is for you. Each episode delivers actionable insights, inspiring stories, and unfiltered conversations that will ignite your drive to live fiercely and achieve greatness. Tune in and get ready to viciously live!","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-kraft-your-life-radio-show-live-empowered-trusted-7092148"},"episode":{"title":"Why Customer Service Is Really Storytelling | #135","slug":"why-customer-service-is-really-storytelling-135","published_at":"2026-02-09T19:00:00+00:00","page_url":"https://stenobird.com/podcast/the-kraft-your-life-radio-show-live-empowered-trusted-7092148/why-customer-service-is-really-storytelling-135","show_page_url":"https://stenobird.com/podcast/the-kraft-your-life-radio-show-live-empowered-trusted-7092148","url":"https://www.craftyourliferadio.com/e/why-customer-service-is-really-storytelling-135/","audio_url":"https://mcdn.podbean.com/mf/web/tq3j7hv6zkpymeaw/Complete_Podcast9tczl.mp3","summary":"In this episode of The Kraft Your Life Radio Show, host Matt Kuehlhorn sits down with Michelle Myers, founder and CEO of Pink Callers, a customer service and call center company serving the skilled trades. Michelle shares her unconventional journey from commercial interior design to building one of the most respected service-based call centers in home services. The conversation dives deep into the art of customer service as storytelling, explaining why the first phone call sets the tone for trust, safety, and long-term customer relationships. If you’re a service business owner, leader, or operator looking to scale without losing the human touch, this episode is packed with practical insights and real-world wisdom. 🔔 Subscribe for more insightful discussions and ways to craft YOUR life! 🔗 Links Mentioned in the Episode: 🌐 https://www.pinkcallers.com/ 📧 michelle@pinkcallers.com Sommar Garage Door Opener: https://www.sommer-usa.com/ Kooler Garage Doors: https://koolergaragedoors.com/","meta_description":"In this episode of The Kraft Your Life Radio Show, host Matt Kuehlhorn sits down with Michelle Myers, founder and CEO of Pink Callers, a customer service…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2679,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-kraft-your-life-radio-show-live-empowered-trusted-7092148/episodes/why-customer-service-is-really-storytelling-135/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-kraft-your-life-radio-show-live-empowered-trusted-7092148/why-customer-service-is-really-storytelling-135.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}