{"podcast":{"title":"The Kirkpatrick Podcast","slug":"the-kirkpatrick-podcast-6715780","podcast_index_feed_id":6715780,"rss_url":"https://feeds.libsyn.com/493578/rss","website_url":"http://sites.libsyn.com/493578/site","image_url":"https://static.libsyn.com/p/assets/4/6/a/8/46a8566cffaad12788c4a68c3ddbc4f2/The_Kirkpatrick_Podcast_Cover_Art.png","author":"Kirkpatrick Partners","episode_count":103,"summary":"Welcome to the Kirkpatrick podcast, where we bridge traditions and trends in learning and performance evaluation. Whether you're a seasoned learning professional or just starting out, join us as we dive into the Kirkpatrick Model like never before. Through stories and insights, we're fusing time-honored methods with cutting-edge innovations to help you navigate the ever-evolving world of learning and performance evaluation. Subscribe now to stay up-to-date with our weekly episodes and gain practical strategies to enhance your training programs. Don't miss out—be part of the learning revolution!","last_synced_at":"2026-06-16T06:20:23.569240+00:00","page_url":"https://stenobird.com/podcast/the-kirkpatrick-podcast-6715780"},"episode":{"title":"Is it Really Survey Fatigue? Or Is It Survey-Action Fatigue. — Dr. Benjamin Granger","slug":"is-it-really-survey-fatigue-or-is-it-survey-action-fatigue-dr-benjamin-granger","published_at":"2026-06-15T15:38:00+00:00","page_url":"https://stenobird.com/podcast/the-kirkpatrick-podcast-6715780/is-it-really-survey-fatigue-or-is-it-survey-action-fatigue-dr-benjamin-granger","show_page_url":"https://stenobird.com/podcast/the-kirkpatrick-podcast-6715780","url":"https://3ea3a25f-1173-44c4-a606-63622b7a81b3.libsyn.com/is-it-really-survey-fatigue-or-is-it-survey-action-fatigue-dr-benjamin-granger","audio_url":"https://traffic.libsyn.com/secure/3ea3a25f-1173-44c4-a606-63622b7a81b3/TKP_26-04-17_1.mp3?dest-id=4217883","summary":"Ask executives whether they act on the feedback they get from employees, and 85 to 95% will say absolutely. Ask the frontline the same question, and the score drops by 30 to 50 points. That gap is the heart of this episode. Vanessa sits down with Dr. Benjamin Granger, Chief Workplace Psychologist at Qualtrics, a contributor to her book Building a Culture of Evaluation and author of A Leader Worth Following. Together they unpack one of the most persistent findings in Ben's research: most leaders aren't failing to act on feedback — they're failing to communicate the action they took. The connection between what people said and what changed never gets made explicit, so employees conclude nothing happened at all. That, Ben argues, is the real driver of survey fatigue. It isn't that surveys are too long (though many are). It's \"survey-in-action fatigue\" — people stop responding because they never see their input go anywhere. Close the loop, and engagement follows. Key takeaways: the action gap is usually a communication gap; people stop responding when they never see results; closing the loop builds the trust a culture of evaluation depends on; and even the work you can't publicize still needs to be communicated. Connect with Dr. Ben on LinkedIn: https://www.linkedin.com/in/benjamin-granger-7147991b/ Grab his book, A Leader Worth Following: https://a.co/d/0bHdxAUB Enterprise Performance Intelligence (EPI) Maturity Assessment Think your organization is measuring impact? Most aren't. The EPI Maturity Assessment helps you quickly identify where you stand—and what's needed to better connect learning to performance and results. 👉 Take the assessment and get clarity on your next step. Building a Culture of Evaluation Order the book behind the Culture of Evaluation framework and u…","meta_description":"Ask executives whether they act on the feedback they get from employees, and 85 to 95% will say absolutely. Ask the frontline the same question, and the s…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2687,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-kirkpatrick-podcast-6715780/episodes/is-it-really-survey-fatigue-or-is-it-survey-action-fatigue-dr-benjamin-granger/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-kirkpatrick-podcast-6715780/is-it-really-survey-fatigue-or-is-it-survey-action-fatigue-dr-benjamin-granger.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}