{"podcast":{"title":"The Inspired Healthcare Leader | Healthcare Leadership, Work-Life Balance, Managing Change","slug":"the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129","podcast_index_feed_id":7166129,"rss_url":"https://feed.podbean.com/theinspiredhealthcareleader/feed.xml","website_url":"https://maraergaszabari.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/19467635/1.png","author":"Mara Ergas-Zabari RN, PhD - Healthcare Leader, Consultant, & Researcher","episode_count":79,"summary":"The Inspired Healthcare Leader is your go-to podcast for frontline healthcare leaders who want to lead with more ease, joy, and success. I’m Mara Ergas-Zabari, a lifelong healthcare leader, consultant, and passionate supporter of those on the front lines. Each week, I’ll share personal insights, practical tips, and inspiring stories to help you reconnect with your spark and navigate the challenges of leadership. Together, we’ll explore relevant topics to your daily work-life like overwhelm, team dynamics, and work-life balance. I’ll be approaching these topics through the lenses of personal development, human psychology, complexity, and systems science. You’ll also hear from experts who share my love for creating thriving teams and cultures. Let’s build a community where you feel seen, supported, and inspired. Join me on this journey—you deserve it!","last_synced_at":"2026-07-22T02:20:26.941431+00:00","page_url":"https://stenobird.com/podcast/the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129"},"episode":{"title":"When Staff Go Over Your Head: What It Really Means (and How Great Leaders Respond) - Ep. 55","slug":"when-staff-go-over-your-head-what-it-really-means-and-how-great-leaders-respond-ep-55","published_at":"2026-02-03T12:30:00+00:00","page_url":"https://stenobird.com/podcast/the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129/when-staff-go-over-your-head-what-it-really-means-and-how-great-leaders-respond-ep-55","show_page_url":"https://stenobird.com/podcast/the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129","url":"https://theinspiredhealthcareleader.podbean.com/e/when-staff-go-over-your-head-what-it-really-means-and-how-great-leaders-respond/","audio_url":"https://mcdn.podbean.com/mf/web/aa8zmryvduwbx8gr/Inspired_Healthcare_Leader_-_Bypassing_Youb5g0z.mp3","summary":"When a staff member goes straight to HR, the union, or higher leadership—without coming to you first—it can feel personal, destabilizing, and deeply discouraging. In this episode, I unpack why staff bypass their leaders, why it’s rarely about disrespect or distrust, and what research on procedural justice reveals about safety, predictability, and escalation in complex healthcare systems. You’ll learn how to respond without defensiveness, how to reduce future bypassing without control or punishment, and how to become the kind of leader people trust as their first stop—even when the conversation is hard. If you’ve ever felt blindsided by an escalation or wondered what it says about your leadership, this episode will give you clarity, language, and a more grounded way forward. Website: maraergaszabari.com Take the quiz to help you move forward with more clarity and confidence in your leadership: healthcareleaderquiz.com","meta_description":"When a staff member goes straight to HR, the union, or higher leadership—without coming to you first—it can feel personal, destabilizing, and deeply disco…","key_points":[],"chapters":[],"topics":[],"duration_seconds":612,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129/episodes/when-staff-go-over-your-head-what-it-really-means-and-how-great-leaders-respond-ep-55/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-inspired-healthcare-leader-healthcare-leadership-work-life-balance-managing-change-7166129/when-staff-go-over-your-head-what-it-really-means-and-how-great-leaders-respond-ep-55.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}