{"podcast":{"title":"The Human Risk Podcast","slug":"the-human-risk-podcast-1190411","podcast_index_feed_id":1190411,"rss_url":"https://www.spreaker.com/show/3550448/episodes/feed","website_url":"http://www.humanriskpodcast.com","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ca0f55dc4b29e5aa9f38362d45447406.jpg","author":"Human Risk","episode_count":369,"summary":"People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or \"the risk of people doing things they shouldn't or not doing things they should\", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or \"how to get the most out of people\". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk. To pitch guests please email guest@humanriskpodcast.com","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-human-risk-podcast-1190411"},"episode":{"title":"Jeffrey Ludlow on What A Sign Is...","slug":"jeffrey-ludlow-on-what-a-sign-is","published_at":"2026-03-14T15:24:33+00:00","page_url":"https://stenobird.com/podcast/the-human-risk-podcast-1190411/jeffrey-ludlow-on-what-a-sign-is","show_page_url":"https://stenobird.com/podcast/the-human-risk-podcast-1190411","url":"https://www.spreaker.com/episode/jeffrey-ludlow-on-what-a-sign-is--70635077","audio_url":"https://api.spreaker.com/download/episode/70635077/jeffrey_ludlow_on_what_a_sign_is.mp3","summary":"What exactly is a sign? At first glance, that might sound like a strange question. Signs are everywhere: telling us where to go, what to do, what not to do, and sometimes what might happen if we ignore instructions. But as my guest, Jeffrey Ludlow Saentz explains, signs are much more than bits of information on walls or beside roads. Episode Summary Jeffrey is a signage designer who works on complex buildings and environments around the world — airports, offices, museums, and other places where helping people find their way really matters. He’s also the author of A Sign Is... , a fascinating book exploring the history, meaning, and cultural significance of the signs that shape our everyday behaviour. In this conversation, we explore why good signage is often invisible, how buildings “speak” to us through wayfinding systems, and what signs reveal about power, trust, and human behaviour. Along the way we discuss hacked traffic signs, casino design, airport navigation, and why something as simple as an arrow carries centuries of history. AI-Generated Timestamped Summary 00:00 – Introduction: why signs are more interesting than they first appear 03:00 – How Jeffrey became a signage designer 04:00 – The challenge of helping people navigate complex buildings 07:00 – What actually is a sign? 09:00 – Why “everything can be a sign” 11:00 – The power dynamics behind signage and authority 13:00 – How designers observe signage in the real world 14:30 – Cultural differences in wayfinding and navigation 19:30 – Why Jeffrey wrote A Sign Is.. 22:00 – The fascinating history of fire safety signage 24:00 – Curiosity and the stories hidden behind everyday signs 27:00 – Hacked construction signs and unexpected messages 31:00 – Trust, authority, and information on signs 35:00 – Advertising…","meta_description":"What exactly is a sign? At first glance, that might sound like a strange question. Signs are everywhere: telling us where to go, what to do, what not to d…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3892,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-human-risk-podcast-1190411/episodes/jeffrey-ludlow-on-what-a-sign-is/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-human-risk-podcast-1190411/jeffrey-ludlow-on-what-a-sign-is.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}