{"podcast":{"title":"The Howler: An Arctic Wolf Podcast","slug":"the-howler-an-arctic-wolf-podcast-6687573","podcast_index_feed_id":6687573,"rss_url":"https://feeds.transistor.fm/the-howler-an-arctic-wolf-podcast","website_url":"http://arcticwolf.com/careers","image_url":"https://img.transistorcdn.com/Oyz1NJlAYMlREpM7N9sH2BbKZpUBTaqnHPRB4qP2SBs/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ2MzQxLzE2OTk1/NjI1NzUtYXJ0d29y/ay5qcGc.jpg","author":"Arctic Wolf","episode_count":36,"summary":"Want a peak behind the curtain into one of the best places to work in cybersecurity and the minds of the innovators behind the industry’s leading security operations platform? Tune in to The Howler podcast! Hosted by Chelsea Lowman, People Experience Specialist, and Mary Newville, People Experience Senior Manager, the culture duo connects with pack leaders on leadership insights, mental health and overall wellbeing, and how they lead their teams to advance our mission of ending cyber risk.","last_synced_at":"2026-07-28T06:18:51.312001+00:00","page_url":"https://stenobird.com/podcast/the-howler-an-arctic-wolf-podcast-6687573"},"episode":{"title":"Episode 19 - Todd Warner, Senior Vice President, Customer Success","slug":"episode-19-todd-warner-senior-vice-president-customer-success","published_at":"2025-06-11T16:08:14+00:00","page_url":"https://stenobird.com/podcast/the-howler-an-arctic-wolf-podcast-6687573/episode-19-todd-warner-senior-vice-president-customer-success","show_page_url":"https://stenobird.com/podcast/the-howler-an-arctic-wolf-podcast-6687573","url":"https://share.transistor.fm/s/a8c69251","audio_url":"https://media.transistor.fm/a8c69251/f357561b.mp3","summary":"This month, we sit down with Todd Warner, Senior Vice President of Customer Success, as she shares the best leadership advice he's ever received, why he loves working in customer success, his love of swim spas, and much more! Todd Warner is the SVP of Customer Success at Arctic Wolf, where he focuses on taking care of our customers and leading the CS team. With 10+ years leading and building CS teams and 10+ years in various sales roles, he has learned the importance of listening to customers and working toward outcomes that best suit their needs. Prior to joining AW in 2017, he helped build out the Customer Success function at Code42 which is where he first learned about the importance of Customer Success in a subscription business. Additional sales experience at Dell/Compellent and a local MSP/VAR have also brought additional perspective to the Arctic Wolf go to market motion. Outside of work, Todd is busy with his family (wife, 3 kids, and a dog), and enjoys travel, fly fishing, golf and reading when able. Interested in running with the pack? Explore careers at Arctic Wolf —one of the fastest-growing and exciting cybersecurity companies in the world, to learn about how you can join our Pack, create impact, and influence what’s next in security operations. Do you know your cybersecurity basics for keeping yourself safe? Arctic Wolf wants to ensure that everyone has access to the information and insights they need to protect themselves, their friends, and their family from scams and cyber attacks. These free trainings will arm you with knowledge to fend off adversaries! Thanks for listening! HOWL!","meta_description":"This month, we sit down with Todd Warner, Senior Vice President of Customer Success, as she shares the best leadership advice he's ever received, why he l…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3607,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-howler-an-arctic-wolf-podcast-6687573/episodes/episode-19-todd-warner-senior-vice-president-customer-success/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-howler-an-arctic-wolf-podcast-6687573/episode-19-todd-warner-senior-vice-president-customer-success.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}