{"podcast":{"title":"The Home Service Expert Podcast","slug":"the-home-service-expert-podcast-439107","podcast_index_feed_id":439107,"rss_url":"https://homeservicemillionare.libsyn.com/rss","website_url":"http://homeserviceexpert.com/podcast","image_url":"https://static.libsyn.com/p/assets/c/5/f/1/c5f1ff5001d82f3716c3140a3186d450/home-service-expert-podcast-cover-art.png","author":"Tommy Mello","episode_count":480,"summary":"The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.","last_synced_at":"2026-06-06T08:20:18.385740+00:00","page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107"},"episode":{"title":"The Leadership Skill That Gets More Valuable as AI Takes Over","slug":"the-leadership-skill-that-gets-more-valuable-as-ai-takes-over","published_at":"2026-05-16T00:25:00+00:00","page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107/the-leadership-skill-that-gets-more-valuable-as-ai-takes-over","show_page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107","url":"https://homeserviceexpert.com/the-leadership-skill-that-gets-more-valuable-as-ai-takes-over","audio_url":"https://traffic.libsyn.com/secure/homeservicemillionare/HSE_-_RICHARD_KOHBERGER_-_HSE.mp3?dest-id=567121","summary":"🚀 FREEDOM 2026 Get your Tickets Today! https://homeservicefreedom.com/ The biggest myth in home service technology? That software solves problems. It doesn't. People do. Tommy sits down with Richard Kohberger — the go-to ServiceTitan expert and founder of Blue Collar Nerd — for one of the most honest conversations about technology, leadership, and what it actually takes to build a great home service company in the AI era.In this episode you'll learn: — Why most companies use ServiceTitan wrong — and what it actually looks like when you use it right — The truth about AI replacing CSRs and what to do about it before it happens to you — Why adding more AI to your business means your people need MORE human attention, not less — The four metrics every home service owner should know cold — Why emotional intelligence is the most underrated skill in home service leadership -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 00:34 - Richard's Background and Blue Collar Nerd Origin 03:08 - Why Investors Are Rushing Into Home Service 06:02 - Advanced ServiceTitan Integrations 10:31 - When to Get on ServiceTitan 13:50 - AI-First Software and What's Coming 17:46 - Tommy's AI-Written Radio Ad Live 21:16 - Social Media vs Traditional Advertising 28:03 - The A1 Garage Model vs HVAC 32:28 - Which Industry Would Richard Build In? 36:12 - Tommy's 2017 Trifecta and Podcast Origin 38:49 - SOPs: SweetProcess vs Trainual 41:13 - AI Supporting People Not Replacing Them 44:41 - Technology Changing Leadership and Culture 47:52 - Longevity Science and Fasting 51:03 - Skills the Next Generation of Operators Needs 54:14 - EQ vs IQ in Leadership 58:42 - Rapid Fire: The Four Metrics Every Owner Must Know 1:09:08 - Die With Zero and Tommy's Philanthropy Plans 1:13:53 - Get Clear on Your WHY 1:17:35 - Is \"I'm D…","meta_description":"🚀 FREEDOM 2026 Get your Tickets Today! https://homeservicefreedom.com/ The biggest myth in home service technology? That software solves problems. It does…","key_points":[],"chapters":[],"topics":[],"duration_seconds":5447,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-home-service-expert-podcast-439107/episodes/the-leadership-skill-that-gets-more-valuable-as-ai-takes-over/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107/the-leadership-skill-that-gets-more-valuable-as-ai-takes-over.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}