{"podcast":{"title":"The Home Service Expert Podcast","slug":"the-home-service-expert-podcast-439107","podcast_index_feed_id":439107,"rss_url":"https://homeservicemillionare.libsyn.com/rss","website_url":"http://homeserviceexpert.com/podcast","image_url":"https://static.libsyn.com/p/assets/c/5/f/1/c5f1ff5001d82f3716c3140a3186d450/home-service-expert-podcast-cover-art.png","author":"Tommy Mello","episode_count":480,"summary":"The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.","last_synced_at":"2026-06-06T08:20:18.385740+00:00","page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107"},"episode":{"title":"How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing","slug":"how-amazon-s-customer-obsession-inspired-a-home-service-revolution-with-zac-dearing","published_at":"2026-02-02T17:14:00+00:00","page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107/how-amazon-s-customer-obsession-inspired-a-home-service-revolution-with-zac-dearing","show_page_url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107","url":"https://homeserviceexpert.com/how-amazons-customer-obsession-inspired-a-home-service-revolution-with-zac-dearing","audio_url":"https://traffic.libsyn.com/secure/homeservicemillionare/HSE_Zac_Dearing_020226_Audio_Delivery.mp3?dest-id=567121","summary":"In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of creating a shopping experience for homeowners, and how technology can enhance sales processes. Zach shares insights from his background at Amazon and McKinsey, emphasizing customer obsession and the need for simplicity in business. The conversation also touches on generational differences in shopping behavior, the role of financing in home services, and the future of AI integration in the industry. Learn more about Mantel: www.usemantel.com Mantel Homeowner Shopping Attitudes Report https://www.usemantel.com/survey 00:00:00 Cold Open 00:00:06 Title Sequence 00:00:26 Show Notes VO 00:01:11 Intro Into Interview 00:26:02 Insertion 00:27:04 Interview Resumes 00:57:45 Outro","meta_description":"In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving land…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3506,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-home-service-expert-podcast-439107/episodes/how-amazon-s-customer-obsession-inspired-a-home-service-revolution-with-zac-dearing/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-home-service-expert-podcast-439107/how-amazon-s-customer-obsession-inspired-a-home-service-revolution-with-zac-dearing.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}