{"podcast":{"title":"The Hair Hustle Podcast","slug":"the-hair-hustle-podcast-7012713","podcast_index_feed_id":7012713,"rss_url":"https://feeds.captivate.fm/the-hair-hustle-podcast/","website_url":"https://www.heatherpod.com","image_url":"https://artwork.captivate.fm/13a7425a-0117-4f9f-bb06-f74c16696e41/V_WDfuD8jEKzLK8d5QcpTpOG.jpg","author":"Heather Podlesney","episode_count":95,"summary":"Welcome to The Hair Hustle Podcast, where business meets beauty! Hosted by Heather Podlesney, a salon coach with over 20 years of industry experience, over a decade of coaching market leading salons, and passion for helping stylists succeed, this podcast is your go-to resource for mastering the business side of the salon industry. Each week, we cover practical tips on budgeting, time management, retail strategies, and promotions to help you grow your profits and run a thriving salon business. Whether you’re behind the chair or behind the scenes, tune in to learn how to hustle smarter, not harder!","last_synced_at":"2026-07-28T22:21:11.540857+00:00","page_url":"https://stenobird.com/podcast/the-hair-hustle-podcast-7012713"},"episode":{"title":"Episode 74: Are You Only Calling Your Sales Consultant When You're Low on 9V?  Putting the CONSULT in Consultant with Melissa Gross","slug":"episode-74-are-you-only-calling-your-sales-consultant-when-you-re-low-on-9v-putting-the-consult-in-consultant-with-melissa-gross","published_at":"2026-03-10T13:00:00+00:00","page_url":"https://stenobird.com/podcast/the-hair-hustle-podcast-7012713/episode-74-are-you-only-calling-your-sales-consultant-when-you-re-low-on-9v-putting-the-consult-in-consultant-with-melissa-gross","show_page_url":"https://stenobird.com/podcast/the-hair-hustle-podcast-7012713","url":"https://www.heatherpod.com","audio_url":"https://episodes.captivate.fm/episode/8633b889-3b63-4e56-865a-e1f0a4ab683f.mp3","summary":"Contact Heather: helloheatherpod@gmail.com Questions or work with Melissa Gross: 616-299-4869 and mgross@manocoblue.com Summary In this episode, Heather Podlesny interviews Melissa Gross, a seasoned salon sales consultant with over 25 years of industry experience. They discuss how stylists and salon owners can leverage sales consultants for business growth, retail success, and industry insights, emphasizing community, confidence, and strategic systems. Chapters 00:00 Introduction and Guest Introduction 01:20 Melissa Gross's Industry Journey and Experience 03:38 Successful Salon Systems and Retail Strategies 06:17 Misunderstandings About Sales Consultants' Role 09:12 Industry Trends: Cleaner Ingredients and Sustainability 11:33 Helping Struggling Stylists and Small Salons 14:47 Maximizing Value from Your Sales Consultant 19:23 Add-on Services and Business Growth Ideas 21:42 Melissa's Unexpected Industry Insights 24:11 Community, Support, and Overcoming Industry Challenges 27:02 Salon Owner and Stylist Complaints and Misconceptions 30:02 Addressing Common Salon Industry Complaints 31:49 Melissa's Advice for Engaging with Sales Consultants 35:33 Supporting Your Salon Community and Collaboration 37:15 Closing Remarks and Resources for Listeners Keywords Salon sales, retail strategies, industry insights, salon community, business growth, salon owner tips, sales consultant role, salon success, hair industry trends","meta_description":"Contact Heather: helloheatherpod@gmail.com Questions or work with Melissa Gross: 616-299-4869 and mgross@manocoblue.com Summary In this episode, Heather P…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2117,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-hair-hustle-podcast-7012713/episodes/episode-74-are-you-only-calling-your-sales-consultant-when-you-re-low-on-9v-putting-the-consult-in-consultant-with-melissa-gross/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-hair-hustle-podcast-7012713/episode-74-are-you-only-calling-your-sales-consultant-when-you-re-low-on-9v-putting-the-consult-in-consultant-with-melissa-gross.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}