{"podcast":{"title":"The Government Technology Insider Podcast","slug":"the-government-technology-insider-podcast-6475483","podcast_index_feed_id":6475483,"rss_url":"https://media.rss.com/governmenttechnologyinsider/feed.xml","website_url":"https://rss.com/podcasts/governmenttechnologyinsider","image_url":"https://media.rss.com/governmenttechnologyinsider/20250313_070358_aa7b77f88b351e4327cae4229ded1ba4.png","author":"Government Technology Insider","episode_count":174,"summary":"Welcome to the Government Technology Insider Podcast. Join us as we explore the intersection where innovation meets the mission. Our guests will explain the strategies, challenges, and successes government agencies experience as they adopt cutting-edge technologies. In each episode, we'll bring you engaging interviews with industry leaders, and technology experts who are at the forefront of helping government IT leaders solve the challenges they face today. We’ll talk about a wide range of topics including digital government initiatives, cybersecurity threats, the impact of cloud computing, and how AI is changing how agencies will work.! You will gain valuable knowledge on how to put technology to work to drive the mission forward. This is your comprehensive one stop shop to grow your understanding of the ever-evolving government technology landscape. To learn more, checkout our website: https://governmenttechnologyinsider.com/","last_synced_at":"2026-06-30T06:18:13.203277+00:00","page_url":"https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483"},"episode":{"title":"Agentic AI in the Public Sector: Reducing IT Burden and Scaling Efficiency","slug":"agentic-ai-in-the-public-sector-reducing-it-burden-and-scaling-efficiency","published_at":"2025-09-24T13:47:43+00:00","page_url":"https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483/agentic-ai-in-the-public-sector-reducing-it-burden-and-scaling-efficiency","show_page_url":"https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483","url":"https://rss.com/podcasts/governmenttechnologyinsider/2231165","audio_url":"https://content.rss.com/episodes/212646/2231165/governmenttechnologyinsider/2025_09_24_13_47_24_f7844e28-f4b5-47d5-86ff-03da781cfcda.mp3","summary":"Government is not an exception to the growing adoption of AI across industries. The Government Accountability Office reported that federal agencies’ use cases for AI more than doubled in one year, from approximately 571 in 2023 to 1,110 in 2024, with generative AI use cases increasing by nearly nine times, from 32 to 282. This massive growth is opening the door for agentic AI, which goes beyond automation to scale efficiency across government IT and proactively address problems. In this episode of Government Technology Insider podcast, host Lucas Hunsicker dives deeply into how government IT teams are utilizing automation and AI to improve service delivery and streamline operations with Nate Riley , Field Sales Manager for Public Sector at BMC Helix. They discuss how agencies are using AI-powered self-service tools, knowledge management systems , and agentic digital assistants to reduce ticket volume, expedite resolutions, and free up IT staff to focus on higher-value work. The conversation also delves into hot-button strategies like the ‘bring your own large language model (LLM)’ model and how leaders can transform small-scale pilots into secure, mission-critical initiatives.","meta_description":"Government is not an exception to the growing adoption of AI across industries. The Government Accountability Office reported that federal agencies’ use c…","key_points":[],"chapters":[],"topics":[],"duration_seconds":674,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-government-technology-insider-podcast-6475483/episodes/agentic-ai-in-the-public-sector-reducing-it-burden-and-scaling-efficiency/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483/agentic-ai-in-the-public-sector-reducing-it-burden-and-scaling-efficiency.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}