{"podcast":{"title":"The Future of Hospitality","slug":"the-future-of-hospitality-7482768","podcast_index_feed_id":7482768,"rss_url":"https://anchor.fm/s/10480bf24/podcast/rss","website_url":"https://futureofhospitality.org","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/43605137/43605137-1766322710448-aa9d5b8b5a7f1.jpg","author":"Shaping tomorrow by understanding today","episode_count":125,"summary":"In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more - diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry.\"","last_synced_at":"2026-06-29T20:19:21.518171+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768"},"episode":{"title":"Mental wellness in hospitality: the nervous system layer","slug":"mental-wellness-in-hospitality-the-nervous-system-layer","published_at":"2026-06-11T11:37:29+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/mental-wellness-in-hospitality-the-nervous-system-layer","show_page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768","url":"https://podcasters.spotify.com/pod/show/alon-shkuri/episodes/Mental-wellness-in-hospitality-the-nervous-system-layer-e3kl881","audio_url":"https://anchor.fm/s/10480bf24/podcast/play/121331393/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-11%2F425943642-44100-2-0102e9d06a28d.mp3","summary":"Guests check in carrying stress the front desk cannot undo on its own. Learn why wellness belongs across the whole hotel and why staff wellbeing sets the ceiling. In this episode Arjan Eikelenboom interviews Keith Dickey, Jeremy McCarthy, Simone Puorto, and Javier Suarez, a neuroacoustics co-founder, a former group wellness director, a technology consultant, and a spa consultant. - Treat arrival as layer zero, since guests check in carrying accumulated stress - Account for the first night being disrupted by design, so the first stay rarely delivers real rest - Care for staff wellbeing, because a depleted team transfers that state to the guest - Prioritize the basics of sleep, less noise, and human contact over longevity gadgets The panel makes the case for wellness as something lived across the whole hotel, not sold inside the spa. Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality","meta_description":"Guests check in carrying stress the front desk cannot undo on its own. Learn why wellness belongs across the whole hotel and why staff wellbeing sets the…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3879,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/mental-wellness-in-hospitality-the-nervous-system-layer/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/mental-wellness-in-hospitality-the-nervous-system-layer.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}