{"podcast":{"title":"The Future of Hospitality","slug":"the-future-of-hospitality-7482768","podcast_index_feed_id":7482768,"rss_url":"https://anchor.fm/s/10480bf24/podcast/rss","website_url":"https://futureofhospitality.org","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/43605137/43605137-1766322710448-aa9d5b8b5a7f1.jpg","author":"Shaping tomorrow by understanding today","episode_count":125,"summary":"In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more - diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry.\"","last_synced_at":"2026-06-29T20:19:21.518171+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768"},"episode":{"title":"Making Talent Development Stick In Hospitality","slug":"making-talent-development-stick-in-hospitality","published_at":"2026-01-29T10:27:47+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/making-talent-development-stick-in-hospitality","show_page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768","url":"https://podcasters.spotify.com/pod/show/alon-shkuri/episodes/Making-Talent-Development-Stick-In-Hospitality-e3eblvv","audio_url":"https://anchor.fm/s/10480bf24/podcast/play/114726335/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-0-29%2F417063779-44100-2-ba3418ec64d23.mp3","summary":"Transform your team without big budgets: practical talent development that actually sticks. Discover how frontline managers become the real multipliers of growth. Guest: Marcel Petzold, Director of Talent Development and HR Shared Services at Marriott International, Fiji. Marcel brings operational and regional experience building human-centered L&D that reduces turnover and raises engagement. - Turn training into measurable change by equipping managers to reinforce skills on the floor - Create internal mobility paths that keep top talent in-house and accelerate careers - Spot early warning signs and retain staff through short, purposeful one-on-ones - Design development that balances practical daily coaching with scalable learning tools Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality","meta_description":"Transform your team without big budgets: practical talent development that actually sticks. Discover how frontline managers become the real multipliers of…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2591,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/making-talent-development-stick-in-hospitality/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/making-talent-development-stick-in-hospitality.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}