{"podcast":{"title":"The Foundr Podcast with Nathan Chan","slug":"the-foundr-podcast-with-nathan-chan-974008","podcast_index_feed_id":974008,"rss_url":"https://feeds.megaphone.fm/YAP2464511803","website_url":"http://www.foundr.com","image_url":"https://megaphone.imgix.net/podcasts/a05eea46-5a0e-11ed-ad4d-7ba38e01bc89/image/ba743e807d05cc0b025845c0eaf7ee98.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Nathan Chan","episode_count":642,"summary":"Hear the stories, learn the proven methods, and accelerate your growth and future through entrepreneurship. Welcome to The Foundr Podcast with Nathan Chan. About the show: For over a decade, The Foundr Podcast with Nathan Chan has been a leading entrepreneurship podcast for open-book conversations with, by, and for founders. Whether you're starting, building, or dreaming about your business, The Foundr Podcast is where you can access experienced founders who've been in your shoes to learn their proven methods, lessons from failure, and inspirational stories. Past guests include Emma Grede, Mark Cuban, Neil Patel, Kendra Scott, Alex Hormozi, Trinny Woodall, Tim Ferriss, Sophia Amoruso, Simon Sinek, Tony Robbins, Amy Porterfield, Ed Mylett, Michelle Zatlyn, Reid Hoffman, Scooter Braun, Dany Garcia, Marc Lore, Ariana Huffington, Pat Flynn, Lewis Howes, Jordan Harbinger, and many more. About the host: Nathan Chan is the CEO of Foundr and the creator of The Foundr Podcast. Chan literally started from knowing nothing. He was just an average guy working in a 9-5 job he utterly hated. He knew nothing about entrepreneurship, nothing about startups, nothing about marketing, and nothing abou…","last_synced_at":"2026-07-23T02:19:36.248441+00:00","page_url":"https://stenobird.com/podcast/the-foundr-podcast-with-nathan-chan-974008"},"episode":{"title":"673: (Solo) Your Next Team Member Might Not Be Human","slug":"673-solo-your-next-team-member-might-not-be-human","published_at":"2026-06-15T12:00:00+00:00","page_url":"https://stenobird.com/podcast/the-foundr-podcast-with-nathan-chan-974008/673-solo-your-next-team-member-might-not-be-human","show_page_url":"https://stenobird.com/podcast/the-foundr-podcast-with-nathan-chan-974008","url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/chrt.fm/track/5DA136/traffic.megaphone.fm/FMPL5950657181.mp3","audio_url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/chrt.fm/track/5DA136/traffic.megaphone.fm/FMPL5950657181.mp3","summary":"Most founders are still thinking about AI as a faster way to do their work. But that is not what is happening anymore. AI agents do not help you do the task. They do the task for you. And if you have not started asking which roles in your business actually need a human, you are already behind. Here is the thing: this is not a big tech problem or a future problem. Small and medium sized businesses are rebuilding their teams around this right now, and the ones doing it well are not replacing people for the sake of it. They are freeing up their human team to focus on the things that actually require judgment. In this episode, I break down what AI agents actually are, how we are using them at Foundr across customer support, lead qualification and ad optimisation, and the practical first steps any e-commerce founder can take today. Here's what you'll take away: Why AI agents and AI tools are completely different things, and why that distinction changes how you think about hiring How one founder cut his team from 48 to 30 people, replaced four software subscriptions, and saved $250,000 a year without losing any revenue How Klarna deployed a single AI agent to do the work of 700 customer service reps The repeatable, process-driven roles in every e-commerce business where agents are already outperforming humans Where to start if you are a solo founder or small team: the customer support use case that pays off fastest The one question to ask before every single hire from this point forward If you are growing your team right now or thinking about your next hire, this episode will completely change how you evaluate that decision and what a lean, high-output operation can actually look like in 2026. If you're loving this solo series, I'd love to hear your feedback. Email me direct…","meta_description":"Most founders are still thinking about AI as a faster way to do their work. But that is not what is happening anymore. AI agents do not help you do the ta…","key_points":[],"chapters":[],"topics":[],"duration_seconds":529,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-foundr-podcast-with-nathan-chan-974008/episodes/673-solo-your-next-team-member-might-not-be-human/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-foundr-podcast-with-nathan-chan-974008/673-solo-your-next-team-member-might-not-be-human.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}