{"podcast":{"title":"The Family in Business Podcast","slug":"the-family-in-business-podcast-6326816","podcast_index_feed_id":6326816,"rss_url":"https://feeds.captivate.fm/mastermind-for-business/","website_url":"https://metropolemastermind.com.au/podcast/","image_url":"https://artwork.captivate.fm/f049a80e-5a6a-49c9-bba4-3dab582f4317/The-Family-in-Business-Cover-Art-3000x3000.png","author":"Metropole Mastermind","episode_count":134,"summary":"\"For families who build businesses, and businesses that strengthen families” Running a business with family is one of the most rewarding things you can do. It's also one of the hardest. The Family in Business podcast is for Australian family business owners who want to grow a thriving, profitable business together - without letting it strain the relationships that matter most. Each week, hosts Mark and Caroline Creedon share honest conversations, practical strategies, and real-world insights drawn from over three decades of experience helping family businesses across Australia grow, scale, and plan for the future. Whether you're just starting to bring family into the business, trying to scale without burning out, navigating the tricky dynamics of working with a spouse or a sibling, or thinking seriously about succession and passing things on to the next generation - this show is built for you. Mark and Caroline cover the full family business journey: building systems that give you back your time, having the conversations most families avoid, creating a business that can run without you, and building wealth that carries across generations. This isn't a podcast about business in the…","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-family-in-business-podcast-6326816"},"episode":{"title":"Snapshot #11: Culture Isn’t Perks. It’s Standards","slug":"snapshot-11-culture-isn-t-perks-it-s-standards","published_at":"2026-01-14T19:00:00+00:00","page_url":"https://stenobird.com/podcast/the-family-in-business-podcast-6326816/snapshot-11-culture-isn-t-perks-it-s-standards","show_page_url":"https://stenobird.com/podcast/the-family-in-business-podcast-6326816","url":"https://metropolemastermind.com.au/podcast/","audio_url":"https://episodes.captivate.fm/episode/b60102f0-96bb-4238-8871-dbd7a8e5d095.mp3","summary":"Your team doesn’t stay because of pizza. They stay because of how they’re treated. Want better clients? Start with a better team experience. In this snapshot, Mark Creedon breaks down why happy teams create better customers, stronger results, and healthier profits and why culture always starts at the top. You’ll hear why “stakeholders first” thinking quietly erodes trust, how leading by example builds real buy-in (not compliance), and why respect is the foundation every strong culture is built on. Mark also shares the simple, everyday standards that shape culture when no one’s watching, from the “give and give” principle to taking a genuine interest in your people. You’ll learn why real values aren’t what you say in interviews, but how your team experiences leadership day to day, and how those small decisions determine whether good people stay… or walk. In this episode: Why putting your team first creates better customers and stronger results and how “stakeholders first” quietly undermines culture and performance How real culture is built through leadership behaviour, not slogans on a wall The “give and give” principle and why it naturally filters out people who don’t belong What real values look like in day to day decisions, not just interview talk The small daily standards that earn respect, build loyalty, and keep your best people Culture isn’t what you say in interviews. It’s what your team experiences when no one’s watching. It’s the behaviours you tolerate, the standards you set, and the example you live. Lead it properly, and the business gets lighter, stronger, and a whole lot easier to grow. Listen to the full episode here Apple - https://podcasts.apple.com/us/podcast/cutting-through-the-culture-bs/id1683205897?i=1000645872114 Spotify - https://open.spotify.co…","meta_description":"Your team doesn’t stay because of pizza. They stay because of how they’re treated. Want better clients? Start with a better team experience. In this snaps…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1071,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-family-in-business-podcast-6326816/episodes/snapshot-11-culture-isn-t-perks-it-s-standards/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-family-in-business-podcast-6326816/snapshot-11-culture-isn-t-perks-it-s-standards.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}