{"podcast":{"title":"The Dr. April Jasper Show","slug":"the-dr-april-jasper-show-5359594","podcast_index_feed_id":5359594,"rss_url":"https://media.rss.com/opt-in/feed.xml","website_url":"https://rss.com/podcasts/opt-in","image_url":"https://media.rss.com/opt-in/20221209_041235_21c9ecb4bc9b2c8049334d81a79736cc.jpg","author":"Dr. April Jasper","episode_count":132,"summary":"It is 2026 and we are all faced with the challenge of continuing to build stronger and more productive practices while still enjoying every day. In this podcast we will have relevant conversations geared toward eye-care providers today. I am joined by my husband and business partner David Jasper and together with our guests we will discuss hot topics, practice management tips, patient care moments and vendor vignettes. For more resources from Dr. Jasper visit us at https://www.apriljaspereducation.com","last_synced_at":"2026-07-29T12:17:10.303804+00:00","page_url":"https://stenobird.com/podcast/the-dr-april-jasper-show-5359594"},"episode":{"title":"The Experience Advantage: What Builds Trust, Loyalty, and Growth with Dr. De Gale & Dr. Weiss","slug":"the-experience-advantage-what-builds-trust-loyalty-and-growth-with-dr-de-gale-dr-weiss","published_at":"2026-05-08T19:31:49+00:00","page_url":"https://stenobird.com/podcast/the-dr-april-jasper-show-5359594/the-experience-advantage-what-builds-trust-loyalty-and-growth-with-dr-de-gale-dr-weiss","show_page_url":"https://stenobird.com/podcast/the-dr-april-jasper-show-5359594","url":"https://rss.com/podcasts/opt-in/2806806","audio_url":"https://content.rss.com/episodes/123164/2806806/opt-in/2026_05_08_19_31_22_c64cd21c-fde5-4063-9a18-462d2c422c42.mp3","summary":"What really drives patient loyalty and long-term growth? In this episode, Dr. April Jasper sits down with Dr. De Gale (veterinarian) and Dr. Weiss (optometrist) for a powerful cross-industry conversation on what truly shapes the patient experience—and why it matters more than ever. Together, they unpack five key pillars that impact every practice: • Clear, confidence-building communication • Simplifying the patient journey • Personalized, human-centered touches • Consistency across every interaction • Proactive, value-driven follow-up As they share real-world examples from both veterinary and eye care, one thing becomes clear: patients don’t leave because of poor care—they leave because the experience felt confusing, rushed, or inconsistent. Whether you’re leading a practice, building a team, or looking to grow through stronger relationships, this conversation will challenge you to rethink how small, intentional changes can create lasting impact.","meta_description":"What really drives patient loyalty and long-term growth? In this episode, Dr. April Jasper sits down with Dr. De Gale (veterinarian) and Dr. Weiss (optome…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3891,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-dr-april-jasper-show-5359594/episodes/the-experience-advantage-what-builds-trust-loyalty-and-growth-with-dr-de-gale-dr-weiss/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-dr-april-jasper-show-5359594/the-experience-advantage-what-builds-trust-loyalty-and-growth-with-dr-de-gale-dr-weiss.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}