{"podcast":{"title":"The DocPreneur Leadership Podcast","slug":"the-docpreneur-leadership-podcast-7399702","podcast_index_feed_id":7399702,"rss_url":"https://rss.libsyn.com/shows/332516/destinations/2708099.xml","website_url":"https://www.conciergemedicinetoday.com/podcast","image_url":"https://static.libsyn.com/p/assets/e/6/b/a/e6ba333e4abf06b516c3140a3186d450/IMG_6041.jpeg","author":"Concierge Medicine Today, LLC.","episode_count":400,"summary":"The DocPreneur Leadership Podcast is the recorded history of membership medicine. Hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today — and a nearly 20-year student of this industry from the patient side of the exam room — this podcast explores concierge and membership-based medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators. If you're a physician building, growing, or rethinking your practice — this is the conversation you didn't know you needed. Topics: Concierge Medicine · Membership Medicine · Physician Leadership · Practice Management & Growth · Healthcare Entrepreneurship · Patient Experience & Hospitality · Practice Design & Culture · Precision Medicine · Whole Genome Sequencing · Pharmacogenomics · Longevity Medicine · Functional & Integrative Medicine · Physician Burnout & Wellbeing · Succession Planning · Legal & Compliance · Accounting & Financial Planning · Insurance & Payor Strategy · Staffing & Team Culture · Technology & AI in Medicine · Telehealth · Branding & Marketing for Physicians · Interior Design & Practice Environment · Nursing & Allied Health · Di…","last_synced_at":"2026-08-02T02:21:03.203321+00:00","page_url":"https://stenobird.com/podcast/the-docpreneur-leadership-podcast-7399702"},"episode":{"title":"The Hidden Driver of Patient Experience — Your Team, with Julie Kniseley, President of James Moore HR Solutions","slug":"the-hidden-driver-of-patient-experience-your-team-with-julie-kniseley-president-of-james-moore-hr-solutions","published_at":"2026-03-13T20:26:32+00:00","page_url":"https://stenobird.com/podcast/the-docpreneur-leadership-podcast-7399702/the-hidden-driver-of-patient-experience-your-team-with-julie-kniseley-president-of-james-moore-hr-solutions","show_page_url":"https://stenobird.com/podcast/the-docpreneur-leadership-podcast-7399702","url":"https://docpreneurnation.libsyn.com/the-hidden-driver-of-patient-experience-your-team","audio_url":"https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/docpreneurnation/au-Julie-CMT-2026-concierge-medicine-podcast-esv2-90p-bg-10p-music-10p.mp3?dest-id=2708099","summary":"The patient experience doesn't start at the front desk — it starts with how your team feels about coming to work. And most practices spend far more time thinking about clinical protocols than the culture that either supports or undermines everything else. 🌐 jmco.com/hr-solutions Julie Kniseley, President of James Moore HR Solutions, has spent 30 years helping organizations build strong, people-centered teams. In this conversation, she and Michael Tetreault discuss what retention, culture, and staff alignment actually look like in a concierge or membership-based practice — and why getting this right is one of the highest-leverage investments a physician owner can make. Connect with Julie: Julie.Kniseley@jmco.com ConciergeMedicineToday.org · Apple Podcasts · Spotify 🌐 ConciergeMedicineToday.com For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.","meta_description":"The patient experience doesn't start at the front desk — it starts with how your team feels about coming to work. And most practices spend far more time t…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3699,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-docpreneur-leadership-podcast-7399702/episodes/the-hidden-driver-of-patient-experience-your-team-with-julie-kniseley-president-of-james-moore-hr-solutions/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-docpreneur-leadership-podcast-7399702/the-hidden-driver-of-patient-experience-your-team-with-julie-kniseley-president-of-james-moore-hr-solutions.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}