{"podcast":{"title":"The Distinctive Dermatologist","slug":"the-distinctive-dermatologist-6371768","podcast_index_feed_id":6371768,"rss_url":"https://feeds.libsyn.com/471990/rss","website_url":"https://sites.libsyn.com/471990","image_url":"https://static.libsyn.com/p/assets/d/0/4/6/d04686d5e668e245d959afa2a1bf1c87/05F17676-48D9-4C94-BA05-B95484723154.png","author":"Scott McKain","episode_count":156,"summary":"For dermatologists and those associated with their practice who want to deliver an Ultimate Customer Experience® for their patients to expand retention and referrals. We'll look at how you grow your bottom line while providing higher-quality patient experiences.","last_synced_at":"2026-07-08T00:20:13.197778+00:00","page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768"},"episode":{"title":"The Promise Principle — Why Keeping Your Word Is the Most Underrated Growth Strategy in Dermatology","slug":"the-promise-principle-why-keeping-your-word-is-the-most-underrated-growth-strategy-in-dermatology","published_at":"2026-01-27T11:51:00+00:00","page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768/the-promise-principle-why-keeping-your-word-is-the-most-underrated-growth-strategy-in-dermatology","show_page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768","url":"https://b4675081-9ad6-44d4-8c65-8a6b09e72778.libsyn.com/the-promise-principle-why-keeping-your-word-is-the-most-underrated-growth-strategy-in-dermatology","audio_url":"https://traffic.libsyn.com/secure/b4675081-9ad6-44d4-8c65-8a6b09e72778/SCO_Podcast_1_27.mp3?dest-id=3999336","summary":"Here is an issue that seems so basic, so obvious, that most leaders don't even think about it as a strategy. But it might be one of the most powerful forces shaping whether your practice keeps patients… and keeps employees. It's this: Keeping your word. I call it The Promise Principle. Because in dermatology — just like in every other business — trust isn't built by what you say. Trust is built by what you do. And more specifically… trust is built by what you do consistently. A special thank you to GentleCure from SkinCure Oncology for sponsoring The Distinctive Dermatologist. Their commitment to helping dermatology practices deliver the Ultimate Customer Experience® reflects today's message: distinction isn't only built on outcomes. It's built on trust. And trust is built when leaders keep their word — with everyone you encounter.","meta_description":"Here is an issue that seems so basic, so obvious, that most leaders don't even think about it as a strategy. But it might be one of the most powerful forc…","key_points":[],"chapters":[],"topics":[],"duration_seconds":536,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-distinctive-dermatologist-6371768/episodes/the-promise-principle-why-keeping-your-word-is-the-most-underrated-growth-strategy-in-dermatology/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768/the-promise-principle-why-keeping-your-word-is-the-most-underrated-growth-strategy-in-dermatology.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}