{"podcast":{"title":"The Distinctive Dermatologist","slug":"the-distinctive-dermatologist-6371768","podcast_index_feed_id":6371768,"rss_url":"https://feeds.libsyn.com/471990/rss","website_url":"https://sites.libsyn.com/471990","image_url":"https://static.libsyn.com/p/assets/d/0/4/6/d04686d5e668e245d959afa2a1bf1c87/05F17676-48D9-4C94-BA05-B95484723154.png","author":"Scott McKain","episode_count":156,"summary":"For dermatologists and those associated with their practice who want to deliver an Ultimate Customer Experience® for their patients to expand retention and referrals. We'll look at how you grow your bottom line while providing higher-quality patient experiences.","last_synced_at":"2026-07-08T00:20:13.197778+00:00","page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768"},"episode":{"title":"The Long View — Treating Today's Visit as the Beginning, Not the End","slug":"the-long-view-treating-today-s-visit-as-the-beginning-not-the-end","published_at":"2026-03-03T12:00:00+00:00","page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768/the-long-view-treating-today-s-visit-as-the-beginning-not-the-end","show_page_url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768","url":"https://b4675081-9ad6-44d4-8c65-8a6b09e72778.libsyn.com/the-long-view-treating-todays-visit-as-the-beginning-not-the-end","audio_url":"https://traffic.libsyn.com/secure/b4675081-9ad6-44d4-8c65-8a6b09e72778/SCO_Podcast_3_3_26.mp3?dest-id=3999336","summary":"This episdode of The Distinctive Dermatologist challenges a mindset that quietly shapes many dermatology practices — often without anyone realizing it. It's the idea that today's appointment is the goal; that the visit itself is the finish line. Many practices unintentionally operate in short-term mode — focused on resolving the issue in front of them instead of strengthening the relationship that surrounds it. This episode also reveals the question that forces a shift from short-term efficiency to long-term trust. Thank to our sponsor, GentleCure from SkinCure Oncology , whose work supports expanded awareness of treatment options for appropriate cases of non-melanoma skin cancer. Their commitment reflects an important principle behind today's message: when patients understand their options and feel included in decisions, trust deepens — and long-term relationships thrive. Thanks, too, to those in attendance at my presentation to the Association of Dermatology Administrators and Managers in Chicago this past weekend. It was a pleasure to connect with you about the Ultimate Customer Experience® in your dermatology practices.","meta_description":"This episdode of The Distinctive Dermatologist challenges a mindset that quietly shapes many dermatology practices — often without anyone realizing it. It…","key_points":[],"chapters":[],"topics":[],"duration_seconds":480,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-distinctive-dermatologist-6371768/episodes/the-long-view-treating-today-s-visit-as-the-beginning-not-the-end/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-distinctive-dermatologist-6371768/the-long-view-treating-today-s-visit-as-the-beginning-not-the-end.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}