{"podcast":{"title":"The Dentalpreneur Podcast w/ Dr. Mark Costes","slug":"the-dentalpreneur-podcast-w-dr-mark-costes-467923","podcast_index_feed_id":467923,"rss_url":"https://markcostes.libsyn.com/rss","website_url":"https://www.truedentalsuccess.com/the-dentalpreneur-podcast/","image_url":"https://static.libsyn.com/p/assets/1/2/9/6/12969003544dad6fe55e3c100dce7605/podcast-1400.png","author":"Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader","episode_count":2558,"summary":"The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com","last_synced_at":"2026-07-28T06:21:34.304535+00:00","page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923"},"episode":{"title":"2536: Why Patient Experience Wins in a Competitive Market","slug":"2536-why-patient-experience-wins-in-a-competitive-market","published_at":"2026-06-22T15:44:00+00:00","page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2536-why-patient-experience-wins-in-a-competitive-market","show_page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923","url":"https://markcostes.libsyn.com/2536-why-patient-experience-wins-in-a-competitive-market","audio_url":"https://traffic.libsyn.com/secure/markcostes/2536.mp3?dest-id=265820","summary":"On today's episode, Dr. Mark Costes sits down with Dr. Parth Patel, owner of Revive Dental in Alpharetta, Georgia, to unpack his journey from associate dentist to owner of a thriving fee-for-service practice. Dr. Patel shares how his early exposure to different practice models helped him clarify the kind of dentistry he wanted to build, one centered on comprehensive care, patient relationships, and a high-touch experience. The conversation explores the realities of staying out of network, how his team communicates value to patients with PPO benefits, and why alignment in language, systems, and culture is critical from the first phone call through long-term retention. Throughout the episode, he emphasizes the importance of vision, intentional growth, premium patient experience, and building a practice that can scale without sacrificing identity. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://revivemysmile.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast","meta_description":"On today's episode, Dr. Mark Costes sits down with Dr. Parth Patel, owner of Revive Dental in Alpharetta, Georgia, to unpack his journey from associate de…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3095,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-dentalpreneur-podcast-w-dr-mark-costes-467923/episodes/2536-why-patient-experience-wins-in-a-competitive-market/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2536-why-patient-experience-wins-in-a-competitive-market.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}