{"podcast":{"title":"The Dentalpreneur Podcast w/ Dr. Mark Costes","slug":"the-dentalpreneur-podcast-w-dr-mark-costes-467923","podcast_index_feed_id":467923,"rss_url":"https://markcostes.libsyn.com/rss","website_url":"https://www.truedentalsuccess.com/the-dentalpreneur-podcast/","image_url":"https://static.libsyn.com/p/assets/1/2/9/6/12969003544dad6fe55e3c100dce7605/podcast-1400.png","author":"Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader","episode_count":2558,"summary":"The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com","last_synced_at":"2026-07-28T06:21:34.304535+00:00","page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923"},"episode":{"title":"2504: The Conversations That Save Associate Relationships","slug":"2504-the-conversations-that-save-associate-relationships","published_at":"2026-05-07T13:33:00+00:00","page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2504-the-conversations-that-save-associate-relationships","show_page_url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923","url":"https://markcostes.libsyn.com/2504-the-conversations-that-save-associate-relationships","audio_url":"https://traffic.libsyn.com/secure/markcostes/2504.mp3?dest-id=265820","summary":"On today's episode, Dr. Mark Costes is joined by Dr. Summer Kassmel to unpack one of the most common frustrations in dental practice ownership: the disconnect between owner doctors and associate doctors. They discuss why owners often expect associates to think, work, and hustle the same way they do, and why that assumption can quickly create misalignment, resentment, and underperformance. Summer shares how to define expectations before hiring, ask better questions during interviews, clarify non-negotiables, and create a stronger onboarding process that gives associates a real path to success. They also talk through what to do when the relationship is already strained, including how to take ownership, reset expectations, discuss financial goals, and have direct conversations without creating defensiveness. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast","meta_description":"On today's episode, Dr. Mark Costes is joined by Dr. Summer Kassmel to unpack one of the most common frustrations in dental practice ownership: the discon…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3248,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-dentalpreneur-podcast-w-dr-mark-costes-467923/episodes/2504-the-conversations-that-save-associate-relationships/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2504-the-conversations-that-save-associate-relationships.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}