{"podcast":{"title":"The Contractor Fight with Tom Reber","slug":"the-contractor-fight-with-tom-reber-539778","podcast_index_feed_id":539778,"rss_url":"https://feeds.captivate.fm/contractorfight/","website_url":"http://strongpreneur.libsyn.com/podcast","image_url":"https://artwork.captivate.fm/f69d3660-d314-4fad-82e1-0b69da0ed959/podcast-art-FINAL-3000x3000.jpg","author":"Tom Reber","episode_count":1136,"summary":"Stop stressing out about your contracting business and take back control. The Contractor Fight is bringing respect and dignity back to the trades one contractor at a time. Discover how to market, sell, and consistently produce your projects at a profit with industry expert and powerful motivator Tom Reber. Stop stealing from your family. Earn what you're worth. Build a business that serves you.","last_synced_at":"2026-07-06T14:20:25.202444+00:00","page_url":"https://stenobird.com/podcast/the-contractor-fight-with-tom-reber-539778"},"episode":{"title":"The Art of Handling a Pissed Off Customer","slug":"tcf1125-the-art-of-handling-a-pissed-off-customer","published_at":"2026-05-14T07:00:00+00:00","page_url":"https://stenobird.com/podcast/the-contractor-fight-with-tom-reber-539778/tcf1125-the-art-of-handling-a-pissed-off-customer","show_page_url":"https://stenobird.com/podcast/the-contractor-fight-with-tom-reber-539778","url":"http://strongpreneur.libsyn.com/podcast","audio_url":"https://episodes.captivate.fm/episode/367d7c01-a474-46e6-b008-3bd07b8a71ee.mp3","summary":"Stop being a punching bag for clients who don't respect your time or your team. In this episode, Derek and Tim break down a real-world blow-up with a customer who thought yelling would get him a free pass on the rules. You’ll learn how to match energy without losing your cool, why paperwork is your best weapon in a fight, and why \"the customer is always right\" is a lie that’s killing your profit. ============================================================ For over a decade, contractors have asked us the same question. Do you have a sales-only training program? The answer was always no. Until now. https://thecontractorfight.com/command ============================================================ == Rate the Podcast == Help your fellow contractors find the podcast! Please leave a rating/review. Apple Podcasts Spotify","meta_description":"Stop being a punching bag for clients who don't respect your time or your team. In this episode, Derek and Tim break down a real-world blow-up with a cust…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1470,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-contractor-fight-with-tom-reber-539778/episodes/tcf1125-the-art-of-handling-a-pissed-off-customer/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-contractor-fight-with-tom-reber-539778/tcf1125-the-art-of-handling-a-pissed-off-customer.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}