{"podcast":{"title":"The Chef JKP Podcast","slug":"the-chef-jkp-podcast-1251632","podcast_index_feed_id":1251632,"rss_url":"https://rss.buzzsprout.com/1104464.rss","website_url":"http://www.chefjkp.com","image_url":"https://storage.buzzsprout.com/ouxrxmzp7kk9a5oj2tcup7ezpy8a?.jpg","author":"The Chef JKP Podcast","episode_count":178,"summary":"James Knight-Paccheco celebrates the inspirational stories of people within hospitality, their ups, their downs and everything in between. What does it take to keep up in one of the most competitive, mentally and physically stressful industries in the world? Giving incredible insights and advice to the listeners. For more information go to http://www.chefjkp.com","last_synced_at":"2026-07-17T20:18:42.733892+00:00","page_url":"https://stenobird.com/podcast/the-chef-jkp-podcast-1251632"},"episode":{"title":"The Hospitality Fixer Who Knows Why Guests Don’t Come Back | Samuel Graham (E162)","slug":"the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham","published_at":"2026-05-14T02:00:00+00:00","page_url":"https://stenobird.com/podcast/the-chef-jkp-podcast-1251632/the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham","show_page_url":"https://stenobird.com/podcast/the-chef-jkp-podcast-1251632","url":"https://www.buzzsprout.com/1104464/episodes/19169333-the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham-e162.mp3","audio_url":"https://www.buzzsprout.com/1104464/episodes/19169333-the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham-e162.mp3","summary":"Send us Fan Mail What happens when someone who once worked underground in engineering tunnels ends up shaping some of hospitality’s most iconic guest experiences? Chef JKP sits down with Samuel Graham, founder and CEO of The LightUp Group, hospitality consultant, nightlife operator, and host of the Tasty Humans podcast. From bartending in London’s booming theme restaurant era to managing legendary nightlife venues like Pacha, Samuel shares a career shaped by chaos, people, reinvention, and ...","meta_description":"Send us Fan Mail What happens when someone who once worked underground in engineering tunnels ends up shaping some of hospitality’s most iconic guest expe…","key_points":[],"chapters":[],"topics":[],"duration_seconds":8074,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-chef-jkp-podcast-1251632/episodes/the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-chef-jkp-podcast-1251632/the-hospitality-fixer-who-knows-why-guests-don-t-come-back-samuel-graham.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}