{"podcast":{"title":"The Charity Shop Chat","slug":"the-charity-shop-chat-7700924","podcast_index_feed_id":7700924,"rss_url":"https://api.riverside.fm/hosting/yVRtyROq.rss","website_url":"https://thecharityretailconsultancy.co.uk/","image_url":"https://hosting-media.riverside.com/media/podcasts/5378ccfc-94ab-4977-b13d-f4354c3d129e/logos/63e5242b-bd3b-4f02-bef6-5d03e9cba7a9.jpeg","author":"The Charity Retail Consultancy","episode_count":18,"summary":"The Charity Shop Chat is a podcast for anyone who works, volunteers with or simply loves charity retail. Hosted by Charlotte Greenwood and Mimi Cartwright, the show brings together honest conversations with the people who make the sector what it is - people working everyday support our high streets and create real lasting change in the non profit sector. Each episode spotlights stories and teaching from behind the counter; the challenges, the moments that make it all worthwhile, and the realities of working in charity retail today.","last_synced_at":"2026-07-08T10:22:19.972354+00:00","page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924"},"episode":{"title":"Nicola & Roxanne from St Raphael's Hospice: How Shop Managers Save Lives","slug":"nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives","published_at":"2026-03-25T00:15:00+00:00","page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924/nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives","show_page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924","url":"https://api.riverside.com/hosting-analytics/media/bf6376d66661a18285b91886c8c5b4e1bb7748fe1902356c890856ab21cd57f5/eyJlcGlzb2RlSWQiOiI3YWNlNTcyZS0xNDI2LTQ0MGItOGQ2Ny03YjMyOWE5Njc1YzciLCJwb2RjYXN0SWQiOiI1Mzc4Y2NmYy05NGFiLTQ5NzctYjEzZC1mNDM1NGMzZDEyOWUiLCJhY2NvdW50SWQiOiI2OTI0NDA5NGNkNTIxZjkzMzRmYjcwOGIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjljMmY2OWNhMmQ4YmIwYTJlM2QyZTczL2FtZWxpYS1jYXJ0d3JpZ2h0cy1zdHVkaW8tY29tcG9zZXItMjAyNi0zLTI0X18yMS0zOS01Ni5tcDMifQ==.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/bf6376d66661a18285b91886c8c5b4e1bb7748fe1902356c890856ab21cd57f5/eyJlcGlzb2RlSWQiOiI3YWNlNTcyZS0xNDI2LTQ0MGItOGQ2Ny03YjMyOWE5Njc1YzciLCJwb2RjYXN0SWQiOiI1Mzc4Y2NmYy05NGFiLTQ5NzctYjEzZC1mNDM1NGMzZDEyOWUiLCJhY2NvdW50SWQiOiI2OTI0NDA5NGNkNTIxZjkzMzRmYjcwOGIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjljMmY2OWNhMmQ4YmIwYTJlM2QyZTczL2FtZWxpYS1jYXJ0d3JpZ2h0cy1zdHVkaW8tY29tcG9zZXItMjAyNi0zLTI0X18yMS0zOS01Ni5tcDMifQ==.mp3","summary":"Hospice shops are places where everyday retail meets deep human emotion. In this episode, Mimi and Charlotte sit down with hospice shop managers to share the touching stories behind the till, moments of compassion and community that make hospice retail so unique. From meaningful donor encounters to the pride and purpose found on the shop floor, this conversation reveals the true heart of hospice shops and the vital role they play in supporting care, sustainability, and local communities.","meta_description":"Hospice shops are places where everyday retail meets deep human emotion. In this episode, Mimi and Charlotte sit down with hospice shop managers to share…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2233,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-charity-shop-chat-7700924/episodes/nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924/nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}