{"podcast":{"title":"The Charity Shop Chat","slug":"the-charity-shop-chat-7700924","podcast_index_feed_id":7700924,"rss_url":"https://api.riverside.fm/hosting/yVRtyROq.rss","website_url":"https://thecharityretailconsultancy.co.uk/","image_url":"https://hosting-media.riverside.com/media/podcasts/5378ccfc-94ab-4977-b13d-f4354c3d129e/logos/63e5242b-bd3b-4f02-bef6-5d03e9cba7a9.jpeg","author":"The Charity Retail Consultancy","episode_count":18,"summary":"The Charity Shop Chat is a podcast for anyone who works, volunteers with or simply loves charity retail. Hosted by Charlotte Greenwood and Mimi Cartwright, the show brings together honest conversations with the people who make the sector what it is - people working everyday support our high streets and create real lasting change in the non profit sector. Each episode spotlights stories and teaching from behind the counter; the challenges, the moments that make it all worthwhile, and the realities of working in charity retail today.","last_synced_at":"2026-07-08T10:22:19.972354+00:00","page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924"},"episode":{"title":"Jen Graham: Bringing Charity Retail to the Mainstream","slug":"jen-graham-bringing-charity-retail-to-the-mainstream","published_at":"2026-05-15T11:38:18+00:00","page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924/jen-graham-bringing-charity-retail-to-the-mainstream","show_page_url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924","url":"https://api.riverside.com/hosting-analytics/media/6ede755361d2ccb9be0e595e2163aae450563df48f0da6ef6509a3b1496d0969/eyJlcGlzb2RlSWQiOiIyNDc2N2EzYy00MjU0LTQ2ZWUtYmE1YS01Yzc3MjU2NmMzNmYiLCJwb2RjYXN0SWQiOiI1Mzc4Y2NmYy05NGFiLTQ5NzctYjEzZC1mNDM1NGMzZDEyOWUiLCJhY2NvdW50SWQiOiI2OTI0NDA5NGNkNTIxZjkzMzRmYjcwOGIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEwMDViMWM3YzZkMzMzYWE5MTQ4OWY0L2FtZWxpYS1jYXJ0d3JpZ2h0cy1zdHVkaW8tY29tcG9zZXItMjAyNi01LTEwX18xMi0xNy0wLm1wMyJ9.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/6ede755361d2ccb9be0e595e2163aae450563df48f0da6ef6509a3b1496d0969/eyJlcGlzb2RlSWQiOiIyNDc2N2EzYy00MjU0LTQ2ZWUtYmE1YS01Yzc3MjU2NmMzNmYiLCJwb2RjYXN0SWQiOiI1Mzc4Y2NmYy05NGFiLTQ5NzctYjEzZC1mNDM1NGMzZDEyOWUiLCJhY2NvdW50SWQiOiI2OTI0NDA5NGNkNTIxZjkzMzRmYjcwOGIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEwMDViMWM3YzZkMzMzYWE5MTQ4OWY0L2FtZWxpYS1jYXJ0d3JpZ2h0cy1zdHVkaW8tY29tcG9zZXItMjAyNi01LTEwX18xMi0xNy0wLm1wMyJ9.mp3","summary":"Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to appearances on This Morning and her role as an expert on the BBC's Shift the Thrift with Joanna Page, Jen is shining a light on the sector on a national scale. In this second part of our conversation, Jen talks to us about what actually drives people through charity shop doors, why social media is one of the most powerful and underused tools in the sector, and how mainstream visibility is changing the way people think about shopping secondhand.","meta_description":"Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to appeara…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1638,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-charity-shop-chat-7700924/episodes/jen-graham-bringing-charity-retail-to-the-mainstream/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-charity-shop-chat-7700924/jen-graham-bringing-charity-retail-to-the-mainstream.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}