{"podcast":{"title":"The Best Ever CRE Show","slug":"the-best-ever-cre-show-740347","podcast_index_feed_id":740347,"rss_url":"https://feeds.megaphone.fm/BCRRB8131125356","website_url":"https://www.bestevercre.com/","image_url":"https://megaphone.imgix.net/podcasts/8ecb114c-9ad0-11ef-97a4-3b64c6112677/image/aaa91b2628ea36a172306cfe5b8a702b.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Best Ever CRE","episode_count":4271,"summary":"Welcome to the Best Ever CRE Show, the world’s longest-running daily COMMERCIAL real estate podcast. Founded by Joe Fairless, a co-founder of Ashcroft Capital who went from buying $35,000 homes to controlling more than $2.7 billion in real estate assets, the Best Ever CRE Show provides commercial real estate expert insights, education, and timely information to our community of active and passive investors who want to build wealth, build a legacy, and do more good in the world. So if you want the real stories behind the good, the bad, and the worst ever deals — plus, insights into what really goes on in commercial real estate investing — you’re in the right place. Our hosts interview commercial real estate experts every day to uncover secrets and strategies YOU can use to become a better, more informed investor. This is the Best Ever CRE show.","last_synced_at":"2026-07-13T16:23:09.117185+00:00","page_url":"https://stenobird.com/podcast/the-best-ever-cre-show-740347"},"episode":{"title":"JF 4258: Operational Depth Trumps Industry Norms, Standardized Toolkits, and Proactive Resident Engagement","slug":"jf-4258-operational-depth-trumps-industry-norms-standardized-toolkits-and-proactive-resident-engagement","published_at":"2026-06-23T08:00:00+00:00","page_url":"https://stenobird.com/podcast/the-best-ever-cre-show-740347/jf-4258-operational-depth-trumps-industry-norms-standardized-toolkits-and-proactive-resident-engagement","show_page_url":"https://stenobird.com/podcast/the-best-ever-cre-show-740347","url":"https://traffic.megaphone.fm/BCRRB9800616794.mp3","audio_url":"https://traffic.megaphone.fm/BCRRB9800616794.mp3","summary":"Bill and Brandon talk about how systematic routines like daily KPI checks and proactive resident engagement transform chaos into consistent growth. Bill shares how a background in manufacturing and construction translates into sharper maintenance standards, standardized toolkits, and faster work order turnarounds cutting response times to less than 24 hours. Brandon and Bill discuss the importance of in-person resident conversations post-acquisition, building trust that leads to higher renewal rates and fewer vacancies. Bill Ray Asset Manager in VSF Investments Based in: Celina, Ohio Where to find them: https://www.linkedin.com/in/bill-ray-5430b51a3/\\ Brandon Virgallito Managing Member of Real Estate Alpha Based in: Dayton Metropolitan Area Where to find them: https://www.linkedin.com/in/bvirgallito/ Book your free demo today at bill.com/bestever and get a $100 Amazon gift card. Visit https://malabarhillcapital.com/ for more info. Podcast production done by⁠ ⁠Outlier Audio⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices","meta_description":"Bill and Brandon talk about how systematic routines like daily KPI checks and proactive resident engagement transform chaos into consistent growth. Bill s…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1877,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-best-ever-cre-show-740347/episodes/jf-4258-operational-depth-trumps-industry-norms-standardized-toolkits-and-proactive-resident-engagement/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-best-ever-cre-show-740347/jf-4258-operational-depth-trumps-industry-norms-standardized-toolkits-and-proactive-resident-engagement.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}