{"podcast":{"title":"The Agency Profit Podcast","slug":"the-agency-profit-podcast-1151616","podcast_index_feed_id":1151616,"rss_url":"https://feeds.simplecast.com/oUhqStLi","website_url":"https://parakeeto.com/blog/","image_url":"https://image.simplecastcdn.com/images/d09aac90-9842-4abc-b7b0-e564939fbb78/15b9d8f3-2a7c-4093-ac06-c11b2c37a036/3000x3000/app-logo-dark-1.jpg?aid=rss_feed","author":"Marcel Petitpas","episode_count":229,"summary":"Welcome to the Agency Profit Podcast hosted by Marcel Petitpas, CEO and Co-Founder of Parakeeto. Finally, an agency podcast that isn't JUST about getting more clients. On the show, we bring in experts, agency owners and consultants to share their actionable tips for improving profitability and operational efficiency. Here, you'll learn what systems to implement in your business, what kind of KPI's to track, and benchmarks to aim for. How to manage things like capacity, utilization, billing rates, processes and procedures, what tools to use, mistakes to avoid and so, so much more. If you're tired of putting out fires, working long hours, and growing revenue but not profits, you're in the right place.","last_synced_at":"2026-07-29T12:18:08.258325+00:00","page_url":"https://stenobird.com/podcast/the-agency-profit-podcast-1151616"},"episode":{"title":"Profitability Is an Operations Problem, with Sarah Still","slug":"profitability-is-an-operations-problem-with-sarah-still","published_at":"2026-07-01T02:00:00+00:00","page_url":"https://stenobird.com/podcast/the-agency-profit-podcast-1151616/profitability-is-an-operations-problem-with-sarah-still","show_page_url":"https://stenobird.com/podcast/the-agency-profit-podcast-1151616","url":"https://parakeeto.com/blog/","audio_url":"https://chrt.fm/track/219EA1/afp-942741-injected.calisto.simplecastaudio.com/f59e2578-1756-4c62-9ba8-aacaf60e2b05/episodes/f30c4768-7448-45df-a353-5aafc443ae6f/audio/128/default.mp3?aid=rss_feed&awCollectionId=f59e2578-1756-4c62-9ba8-aacaf60e2b05&awEpisodeId=f30c4768-7448-45df-a353-5aafc443ae6f&feed=oUhqStLi","summary":"About this Episode In this episode of the Agency Profit Podcast, Marcel is joined by Sarah Still, Partner and COO at RAYNE IX, to explore why building a healthier, more valuable agency starts with operationalized leadership. Drawing from her background in accounting, finance, and agency operations, Sarah shares what she learned helping scale a marketing agency to nearly $10 million and 60–70 team members, and how that experience now shapes her work with women building valuable agencies. Together, she and Marcel unpack why culture is not something founders simply “create,” but the result of clearly defined values, expectations, and behaviors being consistently protected and enforced. From pricing assumptions and unreliable time tracking to the complex relationship between finance and operations, this episode offers a practical lens for agency leaders who want more clarity, stronger accountability, healthier teams, and better profitability without relying on burnout as the business model.","meta_description":"About this Episode In this episode of the Agency Profit Podcast, Marcel is joined by Sarah Still, Partner and COO at RAYNE IX, to explore why building a h…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2557,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-agency-profit-podcast-1151616/episodes/profitability-is-an-operations-problem-with-sarah-still/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-agency-profit-podcast-1151616/profitability-is-an-operations-problem-with-sarah-still.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}