{"podcast":{"title":"That Will Nevr Work Podcast","slug":"that-will-nevr-work-podcast-518078","podcast_index_feed_id":518078,"rss_url":"https://www.spreaker.com/show/4097623/episodes/feed","website_url":"https://www.spreaker.com/show/that-will-nevr-work-podcast_1","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/223daa874435c8fef486b5b70574341e.jpg","author":"Maurice D. Chism, Sr.","episode_count":583,"summary":"Inspiration for Dreamers. Strategy for Doers. Welcome to the That Will Nevr Work Podcast — where purpose-driven entrepreneurs, bold dreamers, and relentless creators come to transform \"impossible\" into their next breakthrough. Hosted by Maurice Chism — award-winning podcaster, business strategist, and coach — this podcast is your go-to space for raw conversations, practical wisdom, and stories that defy the odds. Each episode dives into the mindset shifts, business strategies, and real-life lessons behind the journeys of successful entrepreneurs, visionaries, and changemakers who were once told, \"That will nevr work.\" Whether you're launching a podcast, growing a brand, pivoting careers, or searching for your \"why,\" this show delivers the clarity, courage, and community you need to take your next step with confidence. And the conversation doesn't stop when the episode ends. The WYN Inner Circle — Maurice's exclusive community on Skool — is where listeners go deeper, connect with other purpose-driven builders, and put the podcast into practice. Real community. Real accountability. Real transformation. Expect authentic interviews, solo episodes packed with entrepreneurial insight, a…","last_synced_at":"2026-07-30T22:18:00.599872+00:00","page_url":"https://stenobird.com/podcast/that-will-nevr-work-podcast-518078"},"episode":{"title":"S7|G16 Bradley Rausch on the Client Success Window That Determines Everything","slug":"s7-g16-bradley-rausch-on-the-client-success-window-that-determines-everything","published_at":"2026-05-15T11:00:02+00:00","page_url":"https://stenobird.com/podcast/that-will-nevr-work-podcast-518078/s7-g16-bradley-rausch-on-the-client-success-window-that-determines-everything","show_page_url":"https://stenobird.com/podcast/that-will-nevr-work-podcast-518078","url":"https://www.spreaker.com/episode/s7-g16-bradley-rausch-on-the-client-success-window-that-determines-everything--71708947","audio_url":"https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/71708947/s7_g16_bradley_rausch_on_the_client_success_window_that_determines_everything.mp3","summary":"What if the biggest growth lever in your business isn't finding more clients — it's finally protecting the ones you already have? In this episode of That Will Nevr Work, host Maurice sits down with Bradley Rausch — Branding and Operations CMO for founder-led companies, client success architect, and founder of Level Up Influence — for one of the most operationally rich and immediately actionable conversations we've ever had on this show. Bradley has taken a B2C training company from $650,000 to $1.5 million in under six months, achieved 140% Net Revenue Retention across a book of 250+ C-level executive relationships, and cut customer acquisition costs by 35% — all by mastering one specific and chronically underestimated truth: what happens in the first 72 hours after a client says yes determines whether your business compounds or bleeds. In this episode, you'll discover: The psychology of a new client in the 72-hour post-sale window — and why this is the most critical moment in your entire business The silent churn signals most founders never see until it's too late How to build a Client Success system that doesn't require the founder to be the product Why great onboarding is the most powerful upsell mechanism available — no sales call required The expectation equation that determines whether every client is happy or disappointed before you deliver a single result What Net Revenue Retention is, why it matters more than any other metric in a service business, and how to optimize for it How a founder's personal brand connects directly to client retention and referral generation If you are a founder, entrepreneur, coach, consultant, or agency owner who celebrates the close and then moves on — this episode is the wake-up call your business has been waiting for. 🔗 Connect wi…","meta_description":"What if the biggest growth lever in your business isn't finding more clients — it's finally protecting the ones you already have? In this episode of That…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1829,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/that-will-nevr-work-podcast-518078/episodes/s7-g16-bradley-rausch-on-the-client-success-window-that-determines-everything/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/that-will-nevr-work-podcast-518078/s7-g16-bradley-rausch-on-the-client-success-window-that-determines-everything.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}