{"podcast":{"title":"Tech World Human Skills","slug":"tech-world-human-skills-6393428","podcast_index_feed_id":6393428,"rss_url":"https://app.kajabi.com/podcasts/2147510605/feed","website_url":"https://www.elevatedyou.live/podcasts/tech-world-human-skills","image_url":"https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/site/2147620019/podcasts/2fe3c57-f57-73ec-14c-fc6fad4dea_Podcast_Thunbnail_3000_x_3000_px_.png","author":"Ben Pearce","episode_count":82,"summary":"Ben Pearce interviews thought leaders in the tech world to learn from their success. In each episode we focus on a topic our guest has learnt about, failed at, course corrected and ultimately succeeded with. We can stand on the shoulders of giants and benefit from their insight. The Tech World Human Skills podcast is a masterclass on building the leadership, professional and human skills that are essential to thrive in the tech world. If you're in Pre-Sales, Consulting, Engineering, Customer Success, Architecture, Tech Leadership or any other tech discipline come and join the party. New episodes every 2 weeks. Listen to The Tech World Humans Skills podcast wherever you listen to your podcast or watch on YouTube. Check out www.techworldhumanskills.com for more details.","last_synced_at":"2026-06-10T14:17:41.549232+00:00","page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428"},"episode":{"title":"Three Human Skills Every Sales Engineer Needs | Ron Whitson","slug":"three-human-skills-every-sales-engineer-needs-ron-whitson","published_at":"2026-05-13T04:30:00+00:00","page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428/three-human-skills-every-sales-engineer-needs-ron-whitson","show_page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428","url":"https://www.elevatedyou.live/podcasts/tech-world-human-skills/episodes/2149201679","audio_url":"https://app.kajabi.com/podcasts/medias/2149201679.mp3","summary":"Buyers in a serious software evaluation sit through between eight and thirteen vendor demos, and most of them blur into the same slick performance, so the sales engineer who actually gets remembered is the one who shows up as a real human. This episode digs into the three timeless behaviours that Ron Whitson has spent twenty-eight years in pre-sales learning the hard way: be authentic, listen actively, and leave an impression. The conversation works through each one in turn, what gets in the way of doing it well, and the small habits that move the dial. On authenticity, Ron makes the case that imitating someone else's demo always reads as fake, and that in a market saturated with AI-generated polish, the slightly boring real version of you is more valuable than a perfect performance. On active listening, he separates listening to understand from listening to respond, and explains why putting the phone down and resisting the urge to jump in is harder than it sounds, especially for technical experts who already know where the question is going. On leaving an impression, he frames the audience reality clearly: when a buyer has watched a dozen presentations in a week, the differentiator is rarely the product, it is whether they liked you and whether the solution was simple enough to explain to a colleague. It also questions the lazy assumption that being audience-centric means becoming whatever the room wants you to be. Ron argues that you can adapt to the situation while staying anchored to a consistent set of values, and that giving yourself permission to say \"I have not had that question before, let me come back to you\" is itself an authentic move. Useful for Sales Engineers and Solution Consultants who are tired of polishing the same deck, and for leaders who keep gett…","meta_description":"Buyers in a serious software evaluation sit through between eight and thirteen vendor demos, and most of them blur into the same slick performance, so the…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2292,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/tech-world-human-skills-6393428/episodes/three-human-skills-every-sales-engineer-needs-ron-whitson/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/tech-world-human-skills-6393428/three-human-skills-every-sales-engineer-needs-ron-whitson.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}