{"podcast":{"title":"Tech World Human Skills","slug":"tech-world-human-skills-6393428","podcast_index_feed_id":6393428,"rss_url":"https://app.kajabi.com/podcasts/2147510605/feed","website_url":"https://www.elevatedyou.live/podcasts/tech-world-human-skills","image_url":"https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/site/2147620019/podcasts/2fe3c57-f57-73ec-14c-fc6fad4dea_Podcast_Thunbnail_3000_x_3000_px_.png","author":"Ben Pearce","episode_count":82,"summary":"Ben Pearce interviews thought leaders in the tech world to learn from their success. In each episode we focus on a topic our guest has learnt about, failed at, course corrected and ultimately succeeded with. We can stand on the shoulders of giants and benefit from their insight. The Tech World Human Skills podcast is a masterclass on building the leadership, professional and human skills that are essential to thrive in the tech world. If you're in Pre-Sales, Consulting, Engineering, Customer Success, Architecture, Tech Leadership or any other tech discipline come and join the party. New episodes every 2 weeks. Listen to The Tech World Humans Skills podcast wherever you listen to your podcast or watch on YouTube. Check out www.techworldhumanskills.com for more details.","last_synced_at":"2026-06-10T14:17:41.549232+00:00","page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428"},"episode":{"title":"EP61: Why Digital Projects Fail with James Freed","slug":"ep61-why-digital-projects-fail-with-james-freed","published_at":"2025-07-23T04:30:00+00:00","page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428/ep61-why-digital-projects-fail-with-james-freed","show_page_url":"https://stenobird.com/podcast/tech-world-human-skills-6393428","url":"https://www.elevatedyou.live/podcasts/tech-world-human-skills/episodes/2149052957","audio_url":"https://app.kajabi.com/podcasts/medias/2149052957.mp3","summary":"In this episode we discuss the reasons behind the failure of digital projects.  James shares his insights from his extensive experience in the NHS and emphasizes the root causes of success and failure. James Freed is the Deputy Director of NHS Digital Academy.  The team he leads exists to help as many health and care teams as possible deliver more value tomorrow than they did today.  Before that he was CIO for Health Education England.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home -  https://www.techworldhumanskills.com James Freed Linked In - https://www.linkedin.com/in/james-freed-digital/ Future Dot Now - https://futuredotnow.uk/   Takeaways   70% of digital transformations fail to achieve expected benefits. One hour of training can significantly improve staff satisfaction. Focus on outcomes rather than outputs for project success. Staff satisfaction is directly linked to patient safety and wellbeing. Digital champions can provide immediate support to staff. Cows (computers on wheels) illustrate the challenges in NHS tech. Bad digital experiences contribute to staff burnout and turnover. Training is essential to prevent burnout and improve job performance. 60% of digital project failures are due to cultural and skills deficits. Digital literacy varies significantly across different industries.   Keywords digital projects, NHS, project failures, healthcare technology, digital transformation, staff experience, training, project success, human skills, technology implementation","meta_description":"In this episode we discuss the reasons behind the failure of digital projects. James shares his insights from his extensive experience in the NHS an…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2411,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/tech-world-human-skills-6393428/episodes/ep61-why-digital-projects-fail-with-james-freed/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/tech-world-human-skills-6393428/ep61-why-digital-projects-fail-with-james-freed.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}