{"podcast":{"title":"TalentCulture #WorkTrends","slug":"talentculture-worktrends-317707","podcast_index_feed_id":317707,"rss_url":"https://rss.libsyn.com/shows/94250/destinations/478053.xml","website_url":"http://www.talentculture.com/talentculture-podcast","image_url":"https://static.libsyn.com/p/assets/f/4/2/4/f424522f6b7fd44488c4a68c3ddbc4f2/WorkTrends_Podcast_1400x1400_1.png","author":"TalentCulture","episode_count":504,"summary":"You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.","last_synced_at":"2026-06-19T18:17:59.204886+00:00","page_url":"https://stenobird.com/podcast/talentculture-worktrends-317707"},"episode":{"title":"ENCORE: The Power of Personalized Service in Business","slug":"encore-the-power-of-personalized-service-in-business","published_at":"2025-04-08T09:00:00+00:00","page_url":"https://stenobird.com/podcast/talentculture-worktrends-317707/encore-the-power-of-personalized-service-in-business","show_page_url":"https://stenobird.com/podcast/talentculture-worktrends-317707","url":"https://talentculture.libsyn.com/encore-the-power-of-personalized-service-in-business","audio_url":"https://traffic.libsyn.com/secure/talentculture/20250408_WorkTrends_Encore.mp3?dest-id=478053","summary":"This is an encore podcast presentation previously aired on September 29th, 2023. When was the last time you received flowers? A thoughtful, personalized gift like that leaves a lasting impression — and it's a great reminder of how impactful customization can be. Today, personalization is more than a trend; it's an expectation. Over half of consumers are interested in customized products, and many are willing to pay more for them. In both our personal and professional lives, we're moving beyond one-size-fits-all solutions. This week, we're exploring how one guest is using high-tech tools to deliver a truly high-touch experience — and he's ready to help you do the same.","meta_description":"This is an encore podcast presentation previously aired on September 29th, 2023. When was the last time you received flowers? A thoughtful, personalized g…","key_points":[],"chapters":[],"topics":[],"duration_seconds":878,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/talentculture-worktrends-317707/episodes/encore-the-power-of-personalized-service-in-business/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/talentculture-worktrends-317707/encore-the-power-of-personalized-service-in-business.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}