{"podcast":{"title":"Subscription Prescription | Weekly Doses to Boost Ecommerce Revenue","slug":"subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318","podcast_index_feed_id":6583318,"rss_url":"https://www.spreaker.com/show/5931296/episodes/feed","website_url":"https://www.spreaker.com/podcast/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue--5931296","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0cd456294c929124b13ad97233ffb1ef.jpg","author":"Patterns in the Cloud","episode_count":147,"summary":"Looking to sell on repeat? You’ve come to the right place. Welcome to the Subscription Prescription Podcast where you’ll learn everything there is to know about ecommerce. From establishing your brand identity online to winning the loyalty of your customers and limiting churn, nothing is off the table in these fun and informative conversations. In a world where online selling is the new way to shop, it’s important to stand out from the competition. Tune in each week to learn from industry expert, Matthew Holman, and jumpstart your ecommerce journey today!","last_synced_at":"2026-06-16T22:17:21.242283+00:00","page_url":"https://stenobird.com/podcast/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318"},"episode":{"title":"Why Your Dunning Strategy Is Sending Customers to the Wrong Door","slug":"why-your-dunning-strategy-is-sending-customers-to-the-wrong-door","published_at":"2026-04-14T10:00:02+00:00","page_url":"https://stenobird.com/podcast/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318/why-your-dunning-strategy-is-sending-customers-to-the-wrong-door","show_page_url":"https://stenobird.com/podcast/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318","url":"https://www.spreaker.com/episode/why-your-dunning-strategy-is-sending-customers-to-the-wrong-door--71163008","audio_url":"https://api.spreaker.com/download/episode/71163008/payment_processing_final_64.mp3","summary":"Most subscription brands are losing revenue to failed payments - not because customers don't want to pay, but because they're being sent to the wrong place to fix it. In this episode, I break down how payment processing actually works, what your processor health score means, and how to build a dunning strategy that actually recovers payments. What we cover: How tokenization and payment processing work in subscription commerce Why your processor health score matters (and what hurts it) The math on why a 1% improvement in processing success is massive at scale In-app vs. third-party tools for payment recovery (Fly Code, Redux, Butter Payments) Why segmenting by payment method — credit card, Shop Pay, PayPal — is the key to better dunning How to stop sending PayPal subscribers to the wrong update link Subscribe to our newsletter for weekly doses just like this one: https://newsletter.thesubscriptiondoc.com","meta_description":"Most subscription brands are losing revenue to failed payments - not because customers don't want to pay, but because they're being sent to the wrong plac…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1033,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318/episodes/why-your-dunning-strategy-is-sending-customers-to-the-wrong-door/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/subscription-prescription-weekly-doses-to-boost-ecommerce-revenue-6583318/why-your-dunning-strategy-is-sending-customers-to-the-wrong-door.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}