{"podcast":{"title":"Stop Requested","slug":"stop-requested-7057548","podcast_index_feed_id":7057548,"rss_url":"https://48917308.hs-sites.com/podcasts/190978181808/rss.xml","website_url":"https://stoprequested.com","image_url":"https://48917308.fs1.hubspotusercontent-na1.net/hubfs/48917308/Imported_Podcast_Media/42033286-1728663781803-de4fa6dbb2f05-Jun-03-2025-07-07-47-1813-PM.jpg","author":"ETA Transit (lmccollum@etatransit.com)","episode_count":94,"summary":"Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you're a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!","last_synced_at":"2026-07-28T10:18:58.824803+00:00","page_url":"https://stenobird.com/podcast/stop-requested-7057548"},"episode":{"title":"Turning Around the Culture at ABQ RIDE with Leslie Keener","slug":"turning-around-the-culture-at-abq-ride-with-leslie-keener","published_at":"2026-05-04T19:29:13+00:00","page_url":"https://stenobird.com/podcast/stop-requested-7057548/turning-around-the-culture-at-abq-ride-with-leslie-keener","show_page_url":"https://stenobird.com/podcast/stop-requested-7057548","url":"https://api-na1.hubspot.com/podcasts/v1/audio/file.mp3?portalId=48917308&podcastEpisodeId=212234413321&podcastShowId=190978181808&podcastEpisodeFileId=212238661293&podcastEpisodeCrmObjectId=553494578523&podcastEpisodeFileCrmObjectId=553492788406","audio_url":"https://api-na1.hubspot.com/podcasts/v1/audio/file.mp3?portalId=48917308&podcastEpisodeId=212234413321&podcastShowId=190978181808&podcastEpisodeFileId=212238661293&podcastEpisodeCrmObjectId=553494578523&podcastEpisodeFileCrmObjectId=553492788406","summary":"In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Leslie Keener, Transit Director at ABQ RIDE, wrapping up a four part series on transit in Albuquerque. Leslie leads a multimodal system that includes fixed route service, the ART BRT line, Sun Van paratransit, and ABQ RIDE Connect microtransit. The conversation explores Leslie’s path from freight rail into transit leadership and what it was like stepping into an agency facing missed service, staffing shortages, safety concerns, and internal silos. Leslie shares how ABQ RIDE focused on culture, frontline engagement, and team alignment to begin rebuilding the organization from the inside out. The episode also covers ABQ RIDE’s focus on safe, clean, and reliable service, the role of technology in modernizing the rider experience, and why people first leadership is central to lasting operational change.","meta_description":"In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Leslie Keener, Transit Director at ABQ RIDE, wrapping up a four part seri…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2784,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/stop-requested-7057548/episodes/turning-around-the-culture-at-abq-ride-with-leslie-keener/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/stop-requested-7057548/turning-around-the-culture-at-abq-ride-with-leslie-keener.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}