{"podcast":{"title":"START","slug":"start-7171926","podcast_index_feed_id":7171926,"rss_url":"https://feeds.transistor.fm/startup-growth-podcast","website_url":"https://www.tryfondo.com/","image_url":"https://img.transistorcdn.com/_piHi4M4ohHZpDkziNHWWksxxbatgWrUdPwb5S4zcyo/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80NzVj/MDEzNjkxNjU1N2Uy/NDFhMDQ3M2ZhNWI3/NWY0MS5wbmc.jpg","author":"Fondo","episode_count":97,"summary":"Fondo is an all-in-one accounting platform for startups. Get your books closed, taxes filed, and cash back from the IRS.","last_synced_at":"2026-08-01T06:21:07.655766+00:00","page_url":"https://stenobird.com/podcast/start-7171926"},"episode":{"title":"🎧 START pod: Ruben Harris, CEO & Co-Founder, OutRival: “Outbound AI Agents for Education, Insurance, and Travel\"","slug":"start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel","published_at":"2026-05-07T20:46:26+00:00","page_url":"https://stenobird.com/podcast/start-7171926/start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel","show_page_url":"https://stenobird.com/podcast/start-7171926","url":"https://share.transistor.fm/s/bc6f30a0","audio_url":"https://media.transistor.fm/bc6f30a0/daad59ae.mp3","summary":"Speed to lead sounds like a sales tactic It's actually the whole game Ruben Harris knows this better than anyone He built a 300-person call center across 3countries to reach 1M people a month ...and saw exactly where the ceiling was The problem isn't effort. It's physics. A working-class student fills out a form at 10 PM. Nobody's staffed at 10 PM So 90% of leads go cold Not because they weren't interested Because nobody got back to them fast enough Outrival's AI agents respond in under a minute They call, text, email, and follow up One client made $10M in new revenue from leads they already had The best outbound AI isn't replacing humans It's doing the work humans never had time to do 🎙️ Ruben Harris, Co-founder &amp; CEO, Outrival on Fondo START pod ‍ 01:12 Why Outrival focuses on outbound AI 03:18 Building a 300-person call center 05:27 Why speed-to-lead changes everything 08:52 Aged leads as hidden revenue 09:57 100,000 calls in an hour 14:11 Turning one school’s leads into $10M revenue 18:43 Enterprise sales advice for AI founders 24:48 Pricing digital workers like employees 27:56 From cello to Wall Street to Silicon Valley 50:14 Building startups in the AI era Check out www.outrival.com \"Turn every interaction into a long-term relationship\"","meta_description":"Speed to lead sounds like a sales tactic It's actually the whole game Ruben Harris knows this better than anyone He built a 300-person call center across…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3523,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/start-7171926/episodes/start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/start-7171926/start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}