{"podcast":{"title":"Speak In Flow","slug":"speak-in-flow-6304208","podcast_index_feed_id":6304208,"rss_url":"https://feeds.captivate.fm/speak-in-flow/","website_url":"https://speak-in-flow.captivate.fm","image_url":"https://artwork.captivate.fm/bd3bf705-9ea7-439a-8d57-55c00bccf56b/RlzOPCFKFVhWihc1l1bd_b-e.png","author":"Melinda Lee","episode_count":172,"summary":"How loud is your inner critic? Would you love to silence the inner critic and develop the skills to Speak in Flow? After a decade of studying the state of flow, Melinda Lee has found the actionable and practical steps for heart-centred leaders to develop their communication confidence. Melinda helps leaders like you overcome their fear of public speaking and transform self-doubt into confidence & freedom, so they can exponentially increase their impact with heart and ease. We all have an internal dial of authentic strength, and when we learn to turn it up in spite of our circumstances, people feel and hear us, and our world changes. That is the power of our voice. When we Speak in Flow: · We feel free to be ourselves. · We speak from the heart. · We can connect with our audience · We feel more in alignment with our purpose. · Other people are attracted to us, and more opportunities show up! There are many ways to manifest authority, abundance and influence. What I stand for and love doing is empowering others to get in touch with their heart, tune into their intuition, and communicate their truth. This is Speak in Flow.","last_synced_at":"2026-07-30T18:19:22.350953+00:00","page_url":"https://stenobird.com/podcast/speak-in-flow-6304208"},"episode":{"title":"How To Win Over Skeptical Clients","slug":"how-to-win-over-skeptical-clients","published_at":"2026-07-16T09:00:00+00:00","page_url":"https://stenobird.com/podcast/speak-in-flow-6304208/how-to-win-over-skeptical-clients","show_page_url":"https://stenobird.com/podcast/speak-in-flow-6304208","url":"https://speakinflow.com/how-to-win-over-skeptical-clients","audio_url":"https://episodes.captivate.fm/episode/9f00d101-f46d-415a-98ec-a5daaee1d793.mp3","summary":"We could think that now that information is more accessible than ever, it would be easier for people to find our products, but the reality is quite the opposite. The information overload has buried a lot of great companies, so being \"great\" is not enough anymore. Borja Cuan, co-founder of 415 Digital, joins Melinda Lee to reveal that the secret to standing out is about the discipline of communication, the power of proactive transparency, and the surprising strategy of giving away value for free to build trust. In This Episode, You Will Learn: Why Clients Fire You “Whenever there's an issue with a client, I'm usually finding that it's tied to bad communication.” It's often not about the results. Discover why a lack of communication is the silent killer of client relationships and how asking for validation can save a partnership. The \"One Win a Week\" Rule “It didn't need to be anything huge. It could be a small victory.” Learn the simple yet powerful habit Borja implemented 8 years into his business: requiring his team to highlight one positive update to each client every week to proactively build trust and showcase value. How to Win Over a Skeptical Market With so many agencies burning their clients, find out why Borja's \"secret weapon\" is doing work for free upfront to give prospects a taste of what it's like to be a client. Breaking the \"Bragging\" Taboo “Neither your managers nor the client will think you are bragging.” Highlighting your own successes is not arrogant. It's your responsibility to make your team's achievements known because clients and managers are often too busy to notice them. ____________________________________ Most leaders overcomplicate their communication. They share too much, prepare too little, and wonder why their message didn't land. Check ou…","meta_description":"We could think that now that information is more accessible than ever, it would be easier for people to find our products, but the reality is quite the op…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2001,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/speak-in-flow-6304208/episodes/how-to-win-over-skeptical-clients/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/speak-in-flow-6304208/how-to-win-over-skeptical-clients.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}