{"podcast":{"title":"Short Term Rental Secrets Podcast","slug":"short-term-rental-secrets-podcast-142895","podcast_index_feed_id":142895,"rss_url":"https://feeds.captivate.fm/str-secrets/","website_url":"https://www.strsecrets.com/","image_url":"https://artwork.captivate.fm/e68956e1-6a6e-48c3-9079-efb3bb0b6c37/str-secrets-podcast-cover-new.png","author":"MICHAEL SJOGREN","episode_count":376,"summary":"The Short Term Rental Secrets Podcast is dedicated to providing actionable content to help new and seasoned real estate investors launch, automate and scale their Airbnb business and fast track their journey to financial freedom. You can enjoy the podcast and other free resources at www.STRsecrets.com","last_synced_at":"2026-06-22T14:19:33.530059+00:00","page_url":"https://stenobird.com/podcast/short-term-rental-secrets-podcast-142895"},"episode":{"title":"What the #1 Restaurant in the World Taught Me About Running a Better STR Business","slug":"what-the-1-restaurant-in-the-world-taught-me-about-running-a-better-str-business","published_at":"2026-04-20T09:00:00+00:00","page_url":"https://stenobird.com/podcast/short-term-rental-secrets-podcast-142895/what-the-1-restaurant-in-the-world-taught-me-about-running-a-better-str-business","show_page_url":"https://stenobird.com/podcast/short-term-rental-secrets-podcast-142895","url":"http://strsecrets.com/ep-290-what-the-1-restaurant-in-the-world-taught-me-about-running-a-better-str-business/","audio_url":"https://episodes.captivate.fm/episode/7568072e-53d2-4256-836e-227db571cb4f.mp3","summary":"Free 6-step course for scaling STR operators: https://level.strsecrets.com/pc-book STR Secrets FB group: https://www.facebook.com/groups/STRentalsecrets E just got back from the Unreasonable Hospitality Summit in Nashville — and this solo episode is his full recap. Will Guidara wrote Unreasonable Hospitality during COVID. He took Eleven Madison Park from a nice restaurant to the #1 restaurant in the world — the only restaurant to ever go from one Michelin star to three in a single year. His philosophy: service is what you do for people. Hospitality is how you make them feel. In this episode E breaks down the biggest lessons from the summit — how to systematize hospitality so your team delivers it consistently, why hiring the person over the resume matters more than you think, how to build a culture of praise and feedback that makes teams want to grow, and why the magic moments your guests remember are never accidental. He also tackles the AI question head on: the answer is not cutting your team — it is repurposing them to create more human moments in a world where genuine connection is becoming a scarce resource. The episode closes with the question Will Guidara asked the room that E says called him to greatness: \"What would you attempt to do if you knew you couldn't fail?\" Get the book: Unreasonable Hospitality by Will Guidara New book: Unreasonable Hospitality Field Guide (released April 28, 2026) Free 6-step course for scaling STR operators: https://level.strsecrets.com/pc-book STR Secrets FB group: https://www.facebook.com/groups/STRentalsecrets","meta_description":"Free 6-step course for scaling STR operators: https://level.strsecrets.com/pc-book STR Secrets FB group: https://www.facebook.com/groups/STRentalsecrets E…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1615,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/short-term-rental-secrets-podcast-142895/episodes/what-the-1-restaurant-in-the-world-taught-me-about-running-a-better-str-business/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/short-term-rental-secrets-podcast-142895/what-the-1-restaurant-in-the-world-taught-me-about-running-a-better-str-business.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}